Anne O'Dea Email & Phone Number

Dayton, Ohio, United States

• Develop and manage schedules for 20 employees to ensure optimal staffing and coverage
• Provide comprehensive training to new employees and act as a go-to resource for staff, offering support and problem-solving assistance to maintain a productive and positive work environment

Dayton, Ohio, United States

• Improved customer experience by retaining knowledge of facility policies and maintaining a clean and friendly environment for all guests
• Check-in and out game equipment and troubleshoot solutions to organizational and mechanical problems
• Arranged event reservations including game equipment, tables for Catering Services, and audiovisual equipment as requested

London Area, United Kingdom

• Attended trials, gaining insight into the legal processes and advocacy work surrounding healthcare equality
• Assisted in conducting introductory meetings with clients, learning effective communication and client management skills
• Aided in organizing a peaceful protest by designing impactful flyers and posters to raise awareness and promote participation

Louisville, Kentucky, United States

• Researched legal issues pertaining to personal injury law and preparing memoranda on those issues
• Drafted legal documents such as demands and deed contracts to support litigation processes and court proceedings
• Assisted with gathering of litigation materials such as medical records and itemized bills to help manage cases

Louisville, Kentucky, United States

• Prepared high-quality hot and cold coffee drinks, pastries, and other food items to ensure 100% customer satisfaction
• Effectively answered customer questions, entered orders, and processed payments using POS system for 100+ guests per day
• Routinely cleaned and sanitized service area, equipment, restrooms, and dine-in area using the proper cleaning procedures

Louisville, Kentucky, United States

• Organized reservations for 50+ customers daily both over the phone and online
• Provided excellent customer service and fostered warm relationships with country club guests
• Addressed guest requests or complaints and escalated major complaints to the managers

Bachelor Of Arts - Ba, Political Science And Government, 4.0

Activities and Societies: Phi Alpha Delta Law Fraternity, Students for University Advancement, Model United Nations, President’s.

High School Diploma, 4.0