Anne Pinkowski is responsible for leading a team of software developers. In order to successfully support many of these tools, her team is required to intimately understand the underlying business processes and terminology behind the tools themselves e.g. network infrastructure and routing, collaboration and voice systems as well as phone number management. Some of the more known tools we support are: NetDB, SipDB, SNSR, and InfoSim.In addition to her role as the Director of Automation and Service Reliability, Anne leads the Neurodiversity in IT Program. The Neurodiversity in IT Program seeks to increase access and diversity in IT recruiting for individuals who identify as neurodiverse, while also increasing awareness and understanding about neurodiversity in the workplace through educational programming. Our education and awareness efforts aim to equip staff with the mindset, knowledge, and support they need to achieve an inclusive and thriving workplace where neurotypical and neurodiverse staff alike feel that they belong. Anne has a degree in Fine Art from UCLA and actively exhibits her work in the United States.