Responsible for overseeing and optimizing all customer interactions with the goal of increasing sales and customer satisfaction.

Capital equipment sales professional with experience in strategic development of targeted high value accounts. Strong leadership, communication and conflict resolution skills. Skilled at developing new accounts and/or expanding existing accounts. Persuasive presentation abilities to effectively drive sales.

As Senior Account Manager (previously Account Manager), Charged with growing market share and exceeding sales goals for the diagnostics product line. I handle account management and sales consulting of products and services for diagnostic testing in the Integrated Health Network (IHN), hospitals, government, accountable care organizations, and physician office labs. My specialties include: capital equipment selling, coagulation, urinalysis, patient self-testing, cardiac disease state testing, and medical distribution relationships.Some of my accomplishments include: · Distinguished as Premier Performers Club Member for 8 of 10 years.· Diamond Travel Award Winner 3 years.· Grew coagulation market share to 83% through cultivating and maintaining strong client relationships and delivering excellent customer service.· Achieved average year-over-year territory growth of over 117% with direct focus on key business and customer expansion.· Identify and develop account plans to deliver differentiating message and quantifiable economic value for products and services by overcoming and managing objections and negotiating to expand sales.

In my role as Senior Account Specialist, I maintained strong relationships with key customers including laboratory personnel, healthcare providers, pharmacists, clinic managers, nurses, and materials management.An accomplishment that I am proud of:· Grew territory over 135% over 3 years by focusing on key accounts and key customers.