Anne Sofie Rose Arfelt Email & Phone Number

København, Region Hovedstaden, Danmark

Heading up an awesome Customer Success team, working with SMB customers throughout Europe.

København, Hovedstaden, Danmark

In my capacity as the Director, Sales Excellence and Country Manager for Denmark, I'm dedicated to steering Dream Broker's sales initiatives and Danish operations towards new heights. With a blend of strategic insight and hands-on leadership, I ensure that our team not only meets but exceeds our ambitious targets. I am excited to bring Passion and Performance to Dream Brokers international B2B Sales organisation through building and scaling a group level Sales Excellence unit. (Join the winning team - we are hiring :-) )

Copenhagen

My main responsibility is to deliver continues growth of Dream Broker's Danish business across our three revenue streams. I lead three passionate and strong commercial teams and I am growing the team (.. reach out if you are our next colleague :-)). Today Dream Broker provides the award winning software Dream Broker Studio to enable any employee to communicate, collaborate and learn. Anywhere, Any time on Any Device. We are working everyday to revolutionise communication, in a fun natural and productive way with online video, and more than 1000 customers have already joined us on the journey. Are you ready to press PLAY?

Copenhagen, Denmark

As a Team Leader, I led the Danish Customer Management team, which is a team of awesome Account Executives. We work every day, to secure that our customers gain value from using online video in their organisation. Our customers are primarily using our cloud based software for communications, training and leadership - meaning that our work is on done on multiple levels, both operational, technical and strategic.We implement, we train, we challenge, we inspire, we sell, we deliver and more importantly - we help our customers to revolutionise their communications with online video. Any where, any time and on any device.Customer value, Implementation, Enterprise Sales, SaaS, leadership

Copenhagen, Denmark

As an Account Executive I had the responsibility of the main portfolio of customers in the Danish market. My customers were both public and governmental as well as private companies from SMEs to Enterprise.My main tasks included implementation of our software in our customers organisations, taking care of customer value and satisfaction, developing customer work and use cases as well as managing recurring revenues and customer churn in my portfolio. In short, my main tasks includes implementation, upsales and churn prevention . All with the focus on creating value for our customers through the usage of online video.B2B Sales, Implementation, SaaS, SME, Enterprise Sales.

Copenhagen

I was Project Coordinator for the Meetovation 3.0 project. A project with the purpose to ensure Denmark's continued position as an innovative destination for Meetings and Events. Here I had the lead role in the project, working in the cross section between the taskforce (responsible for concept development), the steering committee (consisting of senior Executives from private, as well as regional organisations), and the facilitator of the process.My primary task was to manage the initiatives in relation to the project plan and budgets. Furthermore, I build the new Meetovation website including both visuals and copy.

Copenhagen Area, Denmark

As an intern in the department of Business Events at VisitDenmark, I participated in the strategic and practical work related to marketing Denmark for business events. Our goal was to attract international meetings, conferences, events and incentives to Denmark. The work consisted in strategic B2B marketing towards relevant meeting buyers on prioritized markets.

In the core team of building Nordic Startup Awards - a unique series of awards committed to celebrating Nordic ingenuity and entrepreneurial spirit across the startup ecosystem. We then build the Centrale European Startup AwardsHere I had:- The responsibility for communication, PR and marketing. - Strategic and executive responsibility for our presence on various social media incl. advertising. - Taken part in building the concept along with the activities surrounding Nordic Startup Awards.- Contact to the local teams and responsible for ensuring the quality of events and initiatives across markets. - Organised the Danish national finales- Have worked with selling sponsorships and creating strategic partnerships. Here we have relevant strategic partnerships across the region with both public and private organisations.- Been a part of the expansion in to Central Europe and the creation of Central European Startup Awards

Copenhagen Area, Denmark

First and the last touch point with arriving and departing guests, secure optimal service experience.Sales; upscales of room categories, inhouse services and loyalty program)When unforeseen situations arise - I ensured that we delivered high quality service and efficient problem handling when needed. Concurrently, I participated in Radisson Blu's annual global 'sales waves' where we focus on creating new business and additional sales to existing contracted customers.

Copenhagen Area, Denmark

Responsible for all social media strategy and implementation, daily activities, created the online voice and campaigns.Management of online distribution channels and secured continuity in how our brand was displayed. I supported in the full sales process from identifying the customers, cold calling and contract creation.I supported to the sales team in handling RFP, tours of the house and prepared contracts.

Las Palmas De Gran Canaria Area, Spain

Responsible for the planning and coordination of TUI Nordic's daily airport operations, including the coordination and preparation of the arrival of up to 10,000 weekly arriving guests. The airport team in my responsibility varied from 2-30 reps.Planning, negotiations, leadership, customer service, tourism management

Las Palmas De Gran Canaria Area, Spain

Direct customer service at the destination; before arrivals, transfers, sales, crises management, coordination, welcome meetings, guided tours - acute help and coordination with SOS-international and local authorities.

Bachelor’S Degree, International Sales And Marketing Management

Activities and Societies: I was elected to join a exchange course in Malaysia on "Exploring, developing and capturing business.

Ap Degree, Service, Hospitality And Tourism Management

Activities and Societies: Elective: Hospitality Management Internship: Sales & Marketing, Radisson Blu Scandinavia Hotel Student.

English, Social Science And Mathematics

Activities and Societies: Awarded scholarship for social contribution at graduation.Student President, Responsible for the final show.