Sophie B. Email and Phone Number

As Head of Customer Relations at NYNEX, I lead strategic initiatives to enhance customer satisfaction and loyalty across three of our innovative brands: fiberONE, sROOM, and E-AutoCash. Leveraging my extensive experience in the telecommunications sector, I drive impactful strategies to optimize customer experience and foster long-term relationships.I am deeply committed to delivering exceptional service and building strong connections with our valued customers across all brands. My… Show more As Head of Customer Relations at NYNEX, I lead strategic initiatives to enhance customer satisfaction and loyalty across three of our innovative brands: fiberONE, sROOM, and E-AutoCash. Leveraging my extensive experience in the telecommunications sector, I drive impactful strategies to optimize customer experience and foster long-term relationships.I am deeply committed to delivering exceptional service and building strong connections with our valued customers across all brands. My approach prioritizes understanding customer needs, exceeding expectations, and ensuring seamless interactions throughout their journey with NYNEX.With a focus on innovation, I develop and implement customer-centric solutions to address evolving demands and enhance overall satisfaction for our brands. My proactive approach enables me to identify opportunities for improvement and implement actionable plans to drive positive outcomes.At NYNEX, I am dedicated to driving growth and success by elevating the standard of customer service across all our brands. By harnessing data-driven insights and implementing best practices, I continuously strive to optimize our customer relations strategy and contribute to the company's overall success. Show less

As PR Manager at NYNEX, I am responsible for leading the communications and marketing efforts for three of our innovative brands, fiberONE, sRoom and E-AutoCash. With a focus on creating impactful PR campaigns that effectively promote our products and services, I work closely with cross-functional teams to develop and execute strategies that increase brand awareness and drive business growth.With my expertise in public relations and marketing, I develop and maintain strong media… Show more As PR Manager at NYNEX, I am responsible for leading the communications and marketing efforts for three of our innovative brands, fiberONE, sRoom and E-AutoCash. With a focus on creating impactful PR campaigns that effectively promote our products and services, I work closely with cross-functional teams to develop and execute strategies that increase brand awareness and drive business growth.With my expertise in public relations and marketing, I develop and maintain strong media relationships, create compelling content, and manage all aspects of our online presence. Whether it's crafting press releases, coordinating events, or engaging with our target audience on social media, I am dedicated to delivering top-notch communications that resonate with our customers and stakeholders.Overall, I am committed to elevating the visibility and reputation of "fiberONE" and "E-AutoCash" through effective PR and marketing initiatives, and I am passionate about driving success for our brands in an ever-evolving digital landscape. Show less

Head of Influencer relations & Content ManagementAs Social Media Manager at PAPA OSCAR Ventures, I was responsible for managing influencer relations, executing successful influencer campaigns, and overseeing content management. My role involved identifying and nurturing relationships with top influencers in the industry to increase brand awareness and engagement. Additionally, I worked closely with the marketing team to develop and implement effective social media strategies, create… Show more Head of Influencer relations & Content ManagementAs Social Media Manager at PAPA OSCAR Ventures, I was responsible for managing influencer relations, executing successful influencer campaigns, and overseeing content management. My role involved identifying and nurturing relationships with top influencers in the industry to increase brand awareness and engagement. Additionally, I worked closely with the marketing team to develop and implement effective social media strategies, create engaging content, and track and analyze key performance metrics. Through my experience at PAPA OSCAR Ventures, I developed a deep understanding of the importance of building strong relationships with influencers and leveraging their platforms to drive business growth. Show less

PR & Communications Manager at PAPA OSCAR Ventures - Germany's leading incubator for Fashion and Lifestyle. 18 companies serving customers in more than 50 countries worldwide.As PR & Communications Manager, I am responsible for not only the press and public relations at PAPA OSCAR, but also for marketing content for cross-media campaigns, designs, social media strategies and influencer marketing campaigns of our ventures.

I had the honor of working as PR and Social Media Manager at Smart Reporting GmbH in Munich for one year. In this dynamic role, I played a crucial part in shaping the company's public image and online presence. My responsibilities included developing and executing comprehensive PR strategies, managing media relations, and overseeing social media campaigns. I successfully crafted compelling narratives to highlight our products and achievements, resulting in increased brand visibility and… Show more I had the honor of working as PR and Social Media Manager at Smart Reporting GmbH in Munich for one year. In this dynamic role, I played a crucial part in shaping the company's public image and online presence. My responsibilities included developing and executing comprehensive PR strategies, managing media relations, and overseeing social media campaigns. I successfully crafted compelling narratives to highlight our products and achievements, resulting in increased brand visibility and engagement. Collaborating with cross-functional teams, I ensured consistent and impactful messaging across various platforms. My time at Smart Reporting GmbH allowed me to leverage my strategic communication skills and creativity to drive brand awareness and foster meaningful connections with our target audience. Show less

As a working student at Expalas, I was responsible for a range of tasks related to sales and marketing in social media. This included project planning and management, maintenance and expansion of social media channels, content management, customer relationship management, and lead generation. I gained valuable experience in each of these areas, developing a strong understanding of how to successfully manage and grow social media accounts and engage with customers online. Through my work at… Show more As a working student at Expalas, I was responsible for a range of tasks related to sales and marketing in social media. This included project planning and management, maintenance and expansion of social media channels, content management, customer relationship management, and lead generation. I gained valuable experience in each of these areas, developing a strong understanding of how to successfully manage and grow social media accounts and engage with customers online. Through my work at Expalas, I was able to further develop my skills in sales and marketing, while also gaining practical experience in project management and customer relationship management. Show less

As a social media intern, I was responsible for editing and creating social media content, designing advertising media, and developing PR campaigns. I also curated content for Facebook and Instagram and managed community interactions. Through this 3-month internship, I gained valuable experience in social media marketing and community management, and developed a strong understanding of how to plan and execute successful campaigns.