Anne Thai Email & Phone Number

Seattle, Washington, United States

Assigned to Riot Games Remote Broadcast Center, powered by AWS

• Previous Clients: Raidiant, Pittsburgh Knights, Galorants (VCT Game Changers Academy), Enlight GG, North America Dota 2 Challengers League (NADCL)
• Develop production schedules, call sheets, and run of show documents for live broadcasts.
• Operate livestream production with audio-video mixing and dynamic on-screen graphics using vMix and/or OBS Studio.
• Conduct content quality checks ensuring all brand guidelines and sponsorship deliverables are met.
• Prepare dynamic, on-air graphics to enhance the viewer experience by providing live statistics, match information, and player/team history.
• Troubleshoot technical issues and implement solutions to maintain broadcast quality.

• Lead software transition of CRM from Google Suite to Monday.com, including automation design and database transfer
• Developed and maintained a comprehensive SOP for Community Team operations
• Directed a cross-regional community team of 12 individuals at Community Gaming to provide consistency in messaging and operating procedures across North America, Latin America, and Southeast Asia.
• Designed customized and generic product presentations for potential clients.
• Manage monthly regional budgets of $4,500 for North American and European partnership programs.

• Create and maintain editorial calendar, scheduling regular content for fundraising campaigns, childhood grief awareness, and resources across all marketing channels.
• Develop processes to ensure all outgoing communications are consistent with Safe Crossings Foundation Brand & Style Guides.
• Produce engaging, clear text for different target audiences and communications channels.
• Serve as main point of contact for all vendors and contractors.

Seattle, Washington, United States

• Lead planning and execution of annual events including: Inspiring Resilience Luncheon, Corporate Sponsor Golf Tournament, and Northwest Conference on Childhood Grief.
• Manage gift and data entry and integrity into donor database and coordinate with development and finance staff to reconcile accounts.
• Facilitate intern and volunteer recruitment, interviewing, and scheduling.

Seattle, Washington

• Lead an inter-department team to coordinate a series of weekend-long public science education events, serving 4,000 visitors per event.
• Managed budgets for events ranging from $6,000 to $15,000.
• Oversaw Salesforce registration of partnering organizations and contractors.
• Maintained positive external relationships with local STEM organizations and leaders.
• Reconceptualized Pacific Science Center events to serve a virtual audience.

Greater Seattle Area

• Independently managed, executed, and reported on facility rental events ranging from 50 to 500 guests.
• Supported Event Supervisors in planning and execution of education, fundraising and 21+ events.
• Collaborated in inter-department teams to ensure smooth event operations.
• Onboarded new Event Assistants, equipping them with knowledge and skills to provide efficient and excellent event service.

Seattle, Washington

• Set-up of facilities following a prepared floor plan and engaged in overall execution of the event.
• Monitored event activities and resolve problems behind the scenes.
• Worked collaboratively with Pacific Science Center Educators and Custodial Staff to maximize guests' experiences in on-site Birthday Parties.

Seattle, Washington

• Created and executed Street Team marketing plans to promote brand recognition and awareness of programs at the Pacific Science Center in the Greater Seattle Area.
• Managed and coached a team of 16 volunteers who served as the face of the Pacific Science Center and interacted with the public to promote upcoming programs and exhibits.

Greater Seattle Area

• Supported the Sales Director with answering phone calls, emails, and internal requests for assistance.
• Assisted customers in placing custom cupcake and macaron orders for special occasions.
• Analyzed sales trends to stock shops with sufficient food products while minimizing waste from unsold product.

Greater Seattle Area

• Independently opened and closed at 3 locations, including cash handling and deposits.
• Assisted the General Manager in maintaining appropriate levels of shop inventory.
• Trained and supervised new employees to provide outstanding customer service.

Bachelor Of Arts - Ba, Philosophy

Minor in Law, Societies, & Justice

Graduate Certificate, Marketing - Storytelling & Content Strategy