Anne Kaiser Email & Phone Number

San Jose, Ca, Us

As a trusted advisor to all of my clients, I sold Zoom products and services to colleges and universities in the West and Plains states, ranging from large system-wide university customers to individual one-off licenses. - Managed Zoom sales and service to higher education in a regional territory that included as many as 11 states. - Collaborated with C-Suite and key stakeholders to determine a stack of Zoom services that would best meet the customer’s needs. - Collaborated with internal teammates including SE’s, CSM’s, Product Specialists, Legal, Channel Managers, Renewal Specialists, and Revenue teams to support accounts. - Responsible for the entire sales cycle from pre-sales to post-sales, including cold-calling new customers, writing RFP’s and contracts, and upselling current customers and renewals. - Trained customers on the product, if the CSM was not available.- Travelled to trade shows and on-campus customer visits. - Worked with Zoom’s third-party channel sales partners including (but not limited to), Carahsoft, SHI, Presidio, and other.- Consistently exceeded fiscal quotas and key performance indicators. - Actively mentored and supported new teammates. - A member of the Zoom team that saw Zoom grow from a start-up to IPO and beyond. - Active member of the Zoom Happy Crew, working to build community in Zoom’s Denver office and beyond. Zoom unifies cloud video conferencing, voice calling, online meetings, group messaging, webinars, virtual events, cloud phone, and a software-defined conference room solution into one easy-to-use platform.

New York City, New York, Us

Thieme Publishing Group is a privately held scientific and medical publishing house headquartered in Germany with global presence in the United States and India. The company has a rapidly growing array of web-based (Saas) clinical and instructional products for medical and science education. • Sold academic, scientific, and clinical content - including Thieme's SaaS products - by developing and maintaining consultative relationships with a wide spectrum of university faculty and personnel.• Managed the entire sales cycle: Identify customers, cultivate and maintain relationships pre-sale to post-implementation, train customers on Thieme’s digital platforms, and provide product implementation guidance to help instructors maximize student success.• Collaborated with Thieme editors, tech support, product managers and marketing colleagues to deliver the best possible solutions to ensure customer success and satisfaction.• Traveled extensively in my sales territory to represent Thieme on campus and industry tradeshows.• Increased revenue for digital products in first 18 months by 70% and exceeded key goals.

Englewood, Co, Us

s3 Hospitality provides expertise and customer service to clients as a manufacturer's representative agency and industry consultant for the hospitality and food-service industry. Clients include restaurants, hotels, colleges, and school districts.• Consulted on special projects to successfully secure product sales at local colleges.

Bloomington, Mn, Us

Edmentum (formerly PLATO Learning, Inc.) is a SaaS provider of instructional software and professional development services for kindergarten through adult learners. • Sold online assessment and instructional SaaS software, and professional development solutions into the Adult and Higher Education markets in the Western U.S. My customers were adult education and workforce centers, colleges, state university systems, and correctional facilities. • Collaborated with internal teammates (including Implementation Coaches and Customer Service) to provide smooth transition from product sale to effective implementation.• Managed the ongoing relationship with customers to ensure satisfaction. Consulted with clients to understand their changing needs; effectively tweaked product mix or called in assistance from appropriate internal team members to maintain customer satisfaction while maintaining or increasing revenue.• Provided compelling product demonstrations onsite or in virtual environment via WebEx and GoToMeeting; represented Edmentum at regional and national conferences.• Successfully navigated through a statewide proposal and bidding process to win a new, multi-year, one million dollar contract for Edmentum’s learning platform and training services.• Doubled the number of accounts in my territory by securing new customers.

New York, Ny, Us

The Learning Solutions Division at McGraw-Hill Higher Education partnered with colleges and universities to provide customized instructional solutions that best met the needs of their students, instructors, and bottom-line. • Drove the sale of custom solutions, including online courses, curriculum, technology products and services.• Developed and maintained professional, consultative relationships with key decision-makers, university leaders, and professors throughout the sales cycle. • Determined pricing and negotiated complex agreements/contracts with clients on departmental and institutional levels, including single-course/product and multiple-course/product deals.• Communicated across corporate departments and business units; coordinated with editorial, marketing, finance, digital product, and sales departments to develop products and solutions that met clients needs.• Managed every stage of multiple custom print, digital, and curriculum development projects and moved them forward to on-time completion, delivery, and implementation.• Grew territory revenue by at least 20+% over base each year in spite of a drastic market dips.(This division was disbanded.)

Boston, Massachusetts, Us

• Collaborated with seven field reps, the regional sales manager, custom publishing editor and product specialists to maximize print and digital product sales in twelve states throughout the Mountain West and Southwest with an annualized sales volume of $13 million• Developed and executed marketing, sales, sell-through, and training strategies designed to maximize product sell-through and retention. • Demonstrated a variety of digital teaching/learning software and learning management systems, such as Blackboard, WebAssign, Aplia, Quia, and Soomo.• Collaborated with in-house personnel to design and deliver the first e-textbook in HMCO's history. The eBook was adopted and used by over 3000 college students during its life-span.

Boston, Massachusetts, Us

• Sold textbooks, online learning solutions, and customized instructional solutions to clients at colleges and universities.• Consistently improved territory sales above annual goal; exceeded annual sales goal for five of seven years; promoted to Senior Sale Representative in shortest time possible. Pursued and secured promotion to Field Marketer.• August 2004 - March 2007 (Denver, CO): Grew territorial sales by 15% in three years; exceeded annual sales goal two of three years. Made immediate impact in new territory by exceeding partial year goal by over 12% in 2004). Top digital rep.• August 2000 - July 2004 (Tallahassee, FL): Grew territorial sales by 29% in four years; exceeded annual sales goal for four consecutive years.

Tallahassee, Fl, Us

Coordinator, College Leadership Florida 1997 - 2000Assistant Managing Editor, Journal of College and CharacterCoordinator, Institute on College Student Values 1996 - 2000Assistant Managing Editor, John Templeton Guide to Colleges that Encourage Character DevelopmentAssistant Leader, Beyond Borders student exchange program (University of the West Indies - Kingston, Jamaica - and - Technical University of Dresden - Dresden, Germany)

Master Of Science, Higher Education

Bachelor Of Arts, Creative Arts And Communication