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Anne Trazo Email & Phone Number
Accounting Associate
at
The Caton Companies
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Accounting Associate
Location
Staunton, Virginia, United States
Company size
Who is Anne Trazo? Overview
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Quick answer
Anne Trazo is listed as Accounting Associate at The Caton Companies, a company with 37 employees, based in Staunton, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Anne Trazo.
Anne Trazo previously worked as Workforce Analyst at Unitedhealthcare and Mortgage Loan Processor at Park Lane Finance Solutions. Anne Trazo holds Ba Broadcast Communication, Mass Communication from University Of The Philippines.
Company email context
Email format at The Caton Companies
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The Caton Companies
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Profile bio
About Anne Trazo
Excellent written and verbal communication skills Solid and extensive experience handling Contact Center and Customer Support OperationsAccount Management and Vendor Relations for businesses in the banking, software, retail and healthcare sector
Current workplace
Anne Trazo's current company
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The Caton Companies
11 roles · 27 years
Anne Trazo work experience
A career timeline built from the work history available for this profile.
Workforce Analyst
Current
Jan 2023 - Present
Mortgage Loan Processor
Sep 2019 - Dec 2022
Senior Manager
Mar 2014 - Mar 2019
Mobilization Lead
Jun 2013 - Mar 2014
Customer Support Knowledge Manager
Misys
Jun 2012 - May 2013
Relationship Manager
Misys
Act as key escalation and communication point of managed portfoliosAct as custodian of recurring licence fee and manages RLF revenue streamsResponsible to drive revenue retention and increase number of referenceable customers by leading the company's customer loyalty programDeliver premium Support Services and managed services business ensuring it exceeds.
Dec 2011 - Jun 2012
Contact Center Head
Works closely with Team Leaders and Quality consultant to oversee Contact Center Operations ( Capacity,Resource Planning. P&L, Service Levels, KPIs, QA targets and Special Projects)Responsible for Contact Center business continuity strategy and planResponsible for overall employee engagement and people retention strategyWorks with HR Business partners for.
Aug 2004 - Dec 2011
Contact Center Manager
Misys
Responsible for day to day call center activities and operationsAccountable for team's performanceOperations PlanningCoach, train agents on processess and product related updates or changesResponsible for daily reports highlighting team's daily, weekly and monthly performance resultsQuality AssuranceProcess DocumentationP&L
Aug 2004 - Jan 2009
Regional Customer Services Manager
Misys
Handling Philippines, Thailand, Bangladesh, Cambodia clientsWorks with Account Executive during pre-sales to represent CS servicesWorks closely with L1( Contact Center) L2 ( Product Support) L3 ( Development) to ensure issues are resolved and bug fixes are delivered per SLAResponsible for draftting SLAs and monitor compliance once operationalResponsible.
Aug 2006 - Jul 2008
Assistant Manager ( Citiphone Philippines)
1999 - 2004
~5 yrs
2 education records
Anne Trazo education
Ba Broadcast Communication, Mass Communication
Education record
Trinity Christian School
FAQ
Frequently asked questions about Anne Trazo
Quick answers generated from the profile data available on this page.
What company does Anne Trazo work for?
Anne Trazo works for The Caton Companies.
What is Anne Trazo's role at The Caton Companies?
Anne Trazo is listed as Accounting Associate at The Caton Companies.
Where is Anne Trazo based?
Anne Trazo is based in Staunton, Virginia, United States while working with The Caton Companies.
What companies has Anne Trazo worked for?
Anne Trazo has worked for The Caton Companies, Unitedhealthcare, Park Lane Finance Solutions, Sm Retail, and Accenture.
How can I contact Anne Trazo?
You can use AeroLeads to view verified contact signals for Anne Trazo at The Caton Companies, including work email, phone, and LinkedIn data when available.
What schools did Anne Trazo attend?
Anne Trazo holds Ba Broadcast Communication, Mass Communication from University Of The Philippines.
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