Annetta Jackson Email & Phone Number

I've recently embraced a career shift towards the dynamic field of data analytics. I'm actively working towards the Google Data Analytics Professional certificate, honing vital skills such as data cleaning, SQL, Tableau, and R Programming. I am keen to secure an entry-level position in data analytics where I can apply my new skills to promote data-informed decision-making.My passion for data analytics is enhanced by my varied skill set, developed throughout my career in retail and food service. My professional journey has instilled in me a robust work ethic and a meticulous approach to customer service. Additionally, I possess a sharp eye for detail and a talent for problem-solving. Driven by curiosity, I am always eager to acquire new skills, stay abreast of current trends, and gather insights that contribute to financial success.I excel in collaborative environments, offering my insights, learning from colleagues, and achieving shared goals. I am dedicated to transforming data into a pivotal element for business innovation. I invite you to connect and start a venture where data transcends mere facts and becomes an agent of meaningful change.

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  Rooms Controller

  Hilton Garden Inn

  Aug 2024 - Present - United States

  *Successfully optimized room utilization by managing guest preferences, special requests, and occupancy demands. Coordinated with the housekeeping department to ensure timely room availability, leading to a 10% improvement in room readiness and enhanced guest satisfaction*Resolved room booking discrepancies by liaising with front desk, reservations, and sales teams, ensuring accurate inventory tracking and seamless communication. This led to a 15% reduction in booking errors and contributed to maintaining high guest loyalty*Implemented a lost and found system, cataloging and securely storing guest items, which reduced the time to return lost items by 30%. This boosted guest trust and satisfaction, especially for returning VIP guests