Annetta Lapointe Email & Phone Number

Orlando, Florida

Making real estate dreams come true, one home at a time!

Orlando Florida

*Proofread and paginated two monthly magazines and one bi- monthly magazine*Managed content and wrote copy for SEO on two web sites*Entered magazine file names into CRM database and paginated in PagePlanner*Answered phones and worked with clients to implement internet ad updates/changes *Updated content on Forrent.com*Created monthly newsletter for e-mail distribution to client base*Supported inside sales team*Coordinated with distribution to ensure appropriate… Show more *Proofread and paginated two monthly magazines and one bi- monthly magazine*Managed content and wrote copy for SEO on two web sites*Entered magazine file names into CRM database and paginated in PagePlanner*Answered phones and worked with clients to implement internet ad updates/changes *Updated content on Forrent.com*Created monthly newsletter for e-mail distribution to client base*Supported inside sales team*Coordinated with distribution to ensure appropriate numbers of magazines were sent to a third party mailing company *Assisted Marketing as required*Processed Accounts Payable*Tracked and reported sales*Maintained multiple customer databases*Ordered supplies *Researched and reported customer phone leads as requestedAugust 2005 Relocated to Florida Show less

Orlando, Florida Area

Relocated to Florida in late August 2005 and worked temporary assignments that included Training Field Personnel for FEMA, Test Scoring for CTB/McGraw Hill and Customer Service for Harcourt.

Merrimack, N.H.

*Proofread select marketing flyers/catalog*Provided customer service support to outside sales staff*Provided product information and walked customers through the Options web site*Entered orders for K-8 educational materials*Processed customer returns and adjusted accounts*Provided proofs of delivery*Generated invoices*Worked with warehouse to expedite orders/ resolve order issues

Nh

*Published article for Employment Times November 2002*Wrote, copyrighted and submitted children’s story titled, “Harold the Hotdog and the Giant Green Bean,” to several publishing houses for print publication but was rejected*Wrote and submitted for publication several greeting card samples that were rejected*Edited, paginated and worked with Kinkos to print a booklet of short stories written by an elderly woman who wanted copies for her grandchildren

*Worked with banks to establish and amend Letters of Credit for various vendors*Calculated and tracked foreign broker commissions*Did month end accruals and journal entries*Did weekly check run*Prepared cash deposits and maintained petty cash*Processed employee Expense Reports, UPS, FedEx, phone, utility bills for payment*Created and maintained several spreadsheets in Excel and Lotus 123

Hudson, Nh

*Photographed products to explore the feasibility of company brochure*Answered phones, greeted customers, researched billing discrepancies*Matched payments with invoices and entered into A/P system, maintained vendor terms

Education record

B.A. English Literature/ Minor In Theatre, English Language And Literature/Letters

Activities and Societies: Kappa Beta Gamma National Sorority, Dean's List 1987-1988, Community Service Award 1984, Senior Yearbook Staff.

Certificate, Marketing Graduated Summa Cum Laude