Teaches the Motorcycle Rider Education courses to students. Effectively prepares and teaches classes to facilitate student learning. Assesses and maintains records of student performance and attendance. Distributes, and adheres to current course outlines. Demonstrates a depth of understanding and professional commitment in the field of Motorcycle Rider Education. Attends required training, meetings, and maintains a supportive attitude with students, colleagues, and administration.

Responsible for purchasing, billing, performing general ledger account and bank statement reconciliation, preparing journal entries and financial statements, creating and maintaining periodic reporting, maintaining fixed asset system, expenditures reporting, preparing statistical and financial reports for creditors and agencies, maintaining records retention, and payroll and HR for both companies reporting directly to the Chief Executive Officer / Owner.

Establish and maintain profitable relationships with customers on behalf of the company, actively prospect for new accounts and maximize sales potential with existing customers. Present and discuss the products and services of the company in a way that conveys an image of quality, integrity and superior understanding and fulfillment of customer needs. Develop annual sales strategy in conjunction with management and identify joint marketing opportunities where applicable. Communicate effectively with management, and the marketing and production teams, informing, and updating them regularly.

Assists with the customer’s utilization and optimization of the software. Providing appropriate responses, ensuring the customer understands the application and is trained to use the HCM solution in their environment. Responsibilities include, but are not limited to, appropriately escalate issues for customers as prescribed by Infinisource standard operating procedures, ensure clients remain compliant with the Affordable Care Act, FMLA, ERISA, COBRA, and FLSA, schedule and conduct follow up on unresolved issues within prescribed service level objectives, conduct all customer contacts with a high degree of professionalism and technical proficiency, maintain accurate customer files and communication logs, document all communications, effectively establish, maintain, and manage client relationships with ASO (Administrative Services Organization) clients at all levels to ensure the clients achieve their business strategies. Maintains and reports New Hire reporting for all clients and ensures their compliance within the states.

Customer Relations Manager: Customer relations and service, inbound and outbound calls, sales, and marketing for Blendtec in house campaign. Responsibilities include, but are not limited to, creating and supporting client retention strategies for existing customer base and for new customers, strengthening working relationships with clients, utilizing excellent communication techniques, striving for success and growth, developing and implementing account plans that build a strong long-term relationship with clients, building and managing high performing account teams to achieve the highest performance, hiring qualified candidates, reaching the company’s established goals, monitoring productivity of team agents, implementing new techniques and training, generating reports, answering questions and recommending corrective services to address customer complaints.ROI Team Lead Agent: Inbound and outbound calls to provide accurate up-to-date information, sales, and support, driving timely customer issue resolution, capturing customer service information for analysis and conversion into market opportunities, and supporting multiple communication channels (telephone, web, e-mail, fax, SMS, traditional mail, etc.), generating reports, training, and monitoring team agents.

Co-owner and manager of a growing and developing business. Responsible for, but not limited to, managing various aspects of the business, including all aspects of accounting and payroll management, financial reporting, internal and external auditing procedures, customer service, sales, purchasing, employee hiring and training. Coordinating and supervising numerous projects and contracted jobs, processing of bid packages, contracts, change orders, maintaining contract reporting system. Extensive dealing with client personnel.

Owner Operator of Motocross Race Track: Planned, scheduled and organized all ride practices and races throughout the year. Managed the Track Crew for preparation of the track, designed and ensured the track was within the safety protocols and requirements, scheduled personnel for scoring and administration, trained and oversaw the flaggers, scheduled the events with numerous motocross series promoters, planned activities for the races, attended meetings, and managed all aspects necessary for the race to run smoothly and efficiently.

Owner and manager of a successful accounting firm. Operated and maintained an accounting and word processing business. Responsible for setting up financial records for business’, monthly financial record keeping, tax planning and preparation for personal and business clients, financial statements, and counseling. Computerized word processing. Designed and typed proposals, resumes, manuscripts, and correspondences.

Contract Administrative Assistant - Full clerical support for the contract administrative process, utilizing "WordPerfect" and other systems: typed bid packages, addenda, meeting minutes and correspondence; typed contracts, change orders, and other communications; integral part in designing contracts master documents and macros; maintain contract status reporting systems and activity logs, assist in maintenance of contract files. Promoted to Contract Administrative Assistant Supervisor - Additional responsibilities included, but were not limited to, supervision and coordination of contract clerical staff, liaison between contracts manager and personnel.

Hired on as a Sr. Payroll Clerk, eight months later moved to Electrical Department, four months later promoted and placed in Project Controls as Administrative Assistant for Cost and Schedule. Duties included: Craft payroll for 500+ personnel, coordinated invoices and receivers for accounts payable, reading Engineering Drawings, integral part in designing database for Electrical Material List, cost and schedule accounts, generated weekly and monthly reports, maintained purchase order and requisitions, and prepared cost estimates.