Annette Barber

Annette Barber Email and Phone Number

HCM Benefit Supervisor at isolved @ isolved
charlotte, north carolina, united states
Annette Barber's Location
Monroe, North Carolina, United States, United States
Annette Barber's Contact Details

Annette Barber personal email

n/a
About Annette Barber

Annette Barber is a HCM Benefit Supervisor at isolved at isolved. She possess expertise in onboarding, new hire orientations, fmla, benefits administration, employee relations and 15 more skills. Colleagues describe her as "Annette reported to me as a member of the Benefits Administration team at Family Dollar where we supported health and welfare, leave of absence, relocation and education programs for 57,000+ employees in over 7,000 locations. Annette effectively handled Tier II escalations related to the above topics, as well as miscellaneous employee relations issues that developed out of these cases. Her research was always thorough, well thought out and well documented. She was exceptional at keeping me apprised of trending issues and making recommendations for resolution before we hit "crisis" stage. The rest of my team looked to Annette as a leader in problem resolution, system knowledge and research, as well as historical information. I, and our outside consulting team, AON Hewitt, counted on Annette's deep understanding of Family Dollar systems, to quickly and effectively resolve, and/or provide technical direction on any issues that arose related to data and eligibility feeds. In addition, Annette was always interested in learning and growing professionally. It was my pleasure to provide her with teachable moments and opportunities for development which she quickly grasped and utilized. Although Annette reported to me, I consider her a peer. I valued her input and can truly say I enjoyed working alongside her and would not hesitate to hire her if the opportunity presented itself. I have absolutely no reservation in recommending Annette and I am happy to do so."

Annette Barber's Current Company Details
isolved

Isolved

View
HCM Benefit Supervisor at isolved
charlotte, north carolina, united states
Website:
isolvedhcm.com
Employees:
611
Annette Barber Work Experience Details
  • Isolved
    Hcm Benefit Supervisor
    Isolved Mar 2020 - Present
    Charlotte, Nc
    Manage a team of benefit analyst in providing a high degree of support to our customers during their Open Enrollment period. • Lead daily activities of the team to guarantee that all work is completed timely with attention to detail to meet quality standards and goals.• Manage monthly assignments of renewals.• Track various metrics to ensure that establish levels are achieved.• Manage escalated customer issues, drive resolution, and provide direction to team.• Evaluate Benefit Analyst on performance and complete performance reviews.• Develop and administer corrective action and performance improvement plans.• Conducts and leads team meetings and trainings.• Conduct One-on-one meetings with the team• Act as a liaison between the customer and isolved EDI Team on carrier feed status.• Coordinate COBRA, FSA, H.S.A., and HRA product synchs with isolved benefit services, if applicable. Act as a liaison between the customer and isolved EDI Team on carrier feed status.
  • Isolved
    Hcm Benefit Operations Analysis
    Isolved Jun 2019 - Mar 2020
    Charlotte, North Carolina, United States
    Partner with our clients to Provides a high degree of support to our customers during their Open Enrollment Renewals. This includes maintaining ongoing projects to ensure high levels of performance and customer satisfaction, as well as ensuring the plans are updated accurately• Process monthly Open Enrollment renewals for assigned customer projects• Update a variety of benefit plan information (retirement, FSA, medical, dental, vision) for the purpose of ensuring plans are established according to client summary plan descriptions, eligibility and termination rules• Assist in researching discrepancies and reporting between systems and resolves inaccuracies• Assist the team in identifying issues that need resolution for Customer ACA filing completion Collaborate with peers to establish best practices
  • Hroi
    Peo Benefits Specialist
    Hroi May 2017 - Present
    Ballentyne
  • Family Dollar Stores, Inc
    Benefits Administration Supervisor
    Family Dollar Stores, Inc Sep 2013 - Jan 2017
    Matthews, Nc
    Managed team of benefits specialists in support of 60K employees. Oversaw performance and professional development of HR Benefits team, including real-time work performance coaching, annual reviews, and timely project status updates. Trained and led team through Tier II and Tier III (as defined by workflow) benefit and leave of absence issue resolution process, including performing root cause analysis, issue, and workload prioritization. • Aanalyzed and evaluated services, coverage, and options available through insurance companies determining which programs best met organizational needs.• Developed and delivered on-going training for HR/Benefit Coordinators and HR Service Center, enhancing support for team members.• Partnered and managed relationships with benefits brokers, carriers, vendors, and subject matter experts, ensuring delivery of high-quality programs in accordance with industry best practices and legal compliance.• Evaluated plans to ensure corporate needs were being met, advising on necessary changes and recommending improvement.• Organized open enrollment for medical, dental, vision, and voluntary benefit plans, overseeing accuracy of monthly billing from vendor and guaranteeing team members were informed of plan and rate changes.
  • Family Dollar
    Benefits Administration Analysis
    Family Dollar 2011 - 2013
    Matthews, Nc
    Resolved complex benefits and leave of absence escalations received from all lines of business, including 3rd-party vendor. Coached store support center, distribution, and field management on proactive measures to reduce amount of future calls and escalations. Led coordination of routine vendor operations and benefits and leave of absence record management. Assisted with annual open enrollment process including communication reviews, web testing, analysis, and reporting• Researched, analyzed, evaluated, and administered corporate benefit plans and programs, monitoring trends in business environment and staying current on applicable changes.• Completed monthly benefit billing report and reconciliation, ensuring vendor invoices were paid accurately and on time.• Tested deductions in payroll system, guaranteeing accurate benefit rates were reflected in enrollment platform.
  • Family Dollar
    Benefits Case Specialist
    Family Dollar 2008 - 2011
    Identified benefits and leave of absence trends and escalations and recommend solutions.• Worked with Training and Communication Specialist, providing ongoing benefits and leave administration case management training for HR Service Center.• Minimized number of call sheets sent in for issue resolution by leading team of Shared Service benefits Specialists under direction of Supervisor in functional and procedural tasks, including productivity and performance. • Performed troubleshooting on escalated benefits issues for vendors, team members, HR Managers, and Directors.
  • Family Dollar
    Benefits Compliance Team Lead/Human Resources
    Family Dollar 2005 - 2008
    Matthews, Nc

Annette Barber Skills

Onboarding New Hire Orientations Fmla Benefits Administration Employee Relations Hris Succession Planning Deferred Compensation Applicant Tracking Systems Employee Benefits Talent Acquisition Eeoc Taleo Workforce Planning Leadership College Recruiting Performance Management U.s. Family And Medical Leave Act Recruiting Human Resources Information Systems

Annette Barber Education Details

  • Forest Hills High School
    Forest Hills High School

Frequently Asked Questions about Annette Barber

What company does Annette Barber work for?

Annette Barber works for Isolved

What is Annette Barber's role at the current company?

Annette Barber's current role is HCM Benefit Supervisor at isolved.

What is Annette Barber's email address?

Annette Barber's email address is ab****@****lar.com

What is Annette Barber's direct phone number?

Annette Barber's direct phone number is +170432*****

What schools did Annette Barber attend?

Annette Barber attended Forest Hills High School.

What skills is Annette Barber known for?

Annette Barber has skills like Onboarding, New Hire Orientations, Fmla, Benefits Administration, Employee Relations, Hris, Succession Planning, Deferred Compensation, Applicant Tracking Systems, Employee Benefits, Talent Acquisition, Eeoc.

Who are Annette Barber's colleagues?

Annette Barber's colleagues are Joi Edwards, Kari Blum, Kimberly Hull, Arick Armendariz, Bonnie Miller, Paula Andrea Zuleta Cujia, Frank Preto.

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