Annette C. Email & Phone Number

United States

Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, homeowners can effortlessly manage their homes-confidently knowing what to do, when to do it, and who to hire. Bringing the $500 billion home services industry online, Thumbtack empowers millions of homeowners to fix, maintain, and improve their most valuable asset. Today, Thumbtack operates in every county across the U.S. and the Philippines.

Bellingham, Washington

Led a dynamic sales and onboarding team within a fast paced, global B2B SaaS company. Sales growth, scalability, customer retention, and low churn rates were my focal KPIs. We interacted at a high level with our customers giving them tailored solutions for the best experience with the software. * Created and executed processes involving lead generation, prospecting, marketing, pricing and commissions* Coached sales team with qualifying leads, conducting product walk-throughs and closing deals. Knowing critical adoption of the software, plus customer relationships and follow up was key after the sale.* Influenced an action-driven onboarding team to conduct live webinars in a one-on-one or classroom environment.* Created and updated training materials (written, video & audio) for new clients and the company's help site as well as product content, templates, and design.* Optimized and managed ServiceMonster's in-house direct mail.* Conducted marketing consults, created retention strategies and repeat sales for our CRM clients.

Ferndale, Wa

Key influencer delivering positive outcomes with sales, staffing, training, marketing, web design, sales leads, customer retention and project management. Identified new target buyers, built and managed relationships, prepared presentations, proposals and sales contracts. Each customer enjoyed a personalized experience with the intention of future repeat sales.

Greater Seattle Area, Wa

Revenue responsibilities of $40M included top line revenue growth, credit recovery, new customer growth, customer retention and support. Earned several sales excellence awards including two (2) Distinguished Management Awards, sixteen (16) National Covers, two (2) Eagle Awards, and three (3) Travel Incentive Trips. Hired, trained, developed and coached inside and outside sales representatives and account executives to exceed bi-monthly business goals. Empowered account managers to overcome objections with strategic thinking while encouraging them to take initiative and responsibility for their performance in a highly competitive market. This was a highly accountable and goal oriented sales plus commission management position.

Greataer Seattle Area, Wa

Responsible for P&L of print and online ad revenues of nearly $114M with a 3% year over year increase. Commended on low staff turnover and high employee satisfaction. Led five (5) sales managers, credit recovery team, design team and administrative staff. Duties include new product launches and positioning, market and canvass planning and budgeting, public speaking presentations, establishing and maintaining community relationships, fostering B2B relationships.

Greater Seattle Area, Wa

Developed and maintained new and existing business with key buyers for SEO, PPC, print and direct mail marketing. Negotiated and managed pricing and promotions. Provided strategic insights, value propositions and understanding of customer requirements in all channels. Identified new sales opportunities and built business cases to support. Consistently exceeded objectives from hire date and promoted to management, leadership roles and special projects.

Greater Seattle Area

Outside pharmaceutical sales and marketing for seven (7) states outperforming my sales objectives 200% consistently each quarter. Responsible for implementing the sales strategies within the assigned territory, new business development, client management, and working cross functionally with internal and external partners. Effective problem solving, time management and decision making skills.

Bachelor Of Arts, Speech Communications

Degree emphasis on presentation, conflict management, employee relations, persuasion & negotiation.

Business