Annette Casper Email & Phone Number

Salem, Oregon, United States

Eugene, Oregon

• Maintained agile, responsible organization with sustained regional growth by monitoring industry trends, honing budgets and adjusting marketing strategies• Orchestrated positive media coverage and stakeholder relations as public face of BloodworksNW, Oregon• Strengthened employee and donor operations by proactively managing and optimizing regional blood collections• Generated 12% increase in regional collections over 2 years through implementation of effective market strategies across Oregon and SW Washington• Interviewed, supervised and motivated 20+ staff members to achieve optimal productivity• Managed all aspects of sales and operations, including donor recruitment, collections, regional incentives, and ensured compliance with federal regulations• Spearheaded change management and strategic turnaround for regional centers during significant restructuring• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership

Springfield, Oregon

• Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and effective team management with direct reports• Managed a diverse global team responsible for SKU, Pricing and Enterprise License creation as well as product lifecycle management• Developed and supported cross-functional process improvements and Lean Six Sigma initiatives• Designed and implemented strategies to improve quality and team structure• Identified complex issues and problems by continually asking questions to understand the business and points of failure. Worked to determined root cause of failure/issue and then worked to find ways to prevent the same issues from reoccurring. This often required involving cross-functional organizations and team members to come up with acceptable cost effective solutions

• Took active role in company growth by consistently providing quality results to promote growth and retention• Provided project management for Auto Renewal program. Coordinated project activities and tasks with external companies as well as many internal organizations• Worked with product managers to identify and resolve complex data and system issues• Responsible for ensuring continuous program growth to achieve revenue objectives• Established program success metrics through historical analysis. Provided quarterly and annual program forecasting.• Identified complex issues and problems by continually asking questions to understand the business and points of failure. Worked to determined root cause of failure/issue and then worked to find ways to prevent the same issues from reoccurring. This often required involving cross-functional organizations and team members to come up with acceptable cost-effective solutions.

• Sold software security products through large account resellers as well as value added resellers.• Assisted resellers in developing a successful renewal practice. • Ensured business partners achieved partner program requirements.• Established and measured success rates for responsible accounts.

Bachelor Of Arts, Sociology

Bachelor Of Arts (B.A.)