Annette Figueroa Email and Phone Number

- Responsible for planning, coordinating, developing and conducting a variety of training programs, and assisting with training projects directly associated with the Care Team Advocates and Care Team Coordinator roles.- Update and maintains all digital client records and assist in transitioning hard copy records to digital format - Acts as a community resource for the patient- Conduct patient scheduling, registration and eligibility verification- Manage patient medical records as appropriate- Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate- Answer patient non-clinical questions and explains the process- Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.- Ensures all appropriate patient information is in the EMR- Provide positive customer service and treat all patients and staff with respect- Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged - Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings- Support NP in ongoing panel management and quality of care efforts (e.g., HEDIS)- Utilize reporting to help providers track, meet and exceed team goal

- Update and maintains all digital client records and assist in transitioning hard copy records to digital format - Acts as a community resource for the patient- Conduct patient scheduling, registration and eligibility verification- Manage patient medical records as appropriate- Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate- Answer patient non-clinical questions and explains the process- Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.- Ensures all appropriate patient information is in the EMR- Provide positive customer service and treat all patients and staff with respect- Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged - Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings- Support NP in ongoing panel management and quality of care efforts (e.g., HEDIS)- Utilize reporting to help providers track, meet and exceed team goal

- Assisting patients with personal hygiene, dressing, bathing, and other daily tasks.- Performing basic health care services for patients, including checking vital signs or administering prescription medication.- Helping with general light housekeeping & Preparing meals- Monitoring and recording patient condition.- Observing physical and mental condition, intake and output, and exercise.

- Responsible for electronic and paper billing and follow up with private dental insurances- Responsible for upkeep of all records required for proper billing procedures- Transferred all qualifying accounts to collections and credit bureau- Maintained healthy relationship with patients and to build trust to ensure patient satisfaction- Handled more than $10,000 daily in customer transaction and deposits- Responsible for administrative assistant duties such as: scheduling patients and answering phones- Responsible for entering the treatment costs and setting up payments arrangements

- Performed rooming vitals and other pre-exam procedures to assist physician- Maintained complete and accurate records on computerized system. - Managed Front Office and Administrative tasks as needed to increase office efficiency - Managed patient registration and insurance billing- Initiated, Managed, & Maintained all Social media presence to increase business productivity

- Performed rooming vitals and other pre-exam procedures to assist physician- Maintained complete and accurate records on computerized system. - Managed Front Office and Administrative tasks as needed to increase office efficiency - Managed patient registration and insurance billing- Initiated, Managed, & Maintained all Social media presence to increase business productivity

-Verified insurance and collected co-pays-Managed front office & administrative tasks as needed to increase office efficiency.-Set-up payment schedules according to company policy and customer needs-Maintained complete and accurate records on computerized system -Collaborated with hospitals to schedule surgery procedures -Maintained and managed all social media networks and website

- Performed data entry of client information quickly and accurately.- Maintained studio atmosphere, inventory and merchandise. - Handled more than $500 daily in customer transactions.- Answered incoming calls on four lines and responded to inquiries.- Scheduled Client appointments & maintained employee scheduling- Managed all advertising, branding and coordination of events

- Welcomed patients and completed and check in procedures - Managed the front office and administrative tasks as needed to increase office efficiency.- Performed vitals and other pre-exam procedures to assist physicians.- Verified Insurances and collected co-pays- EMR Greenway & Medical Manager Proficient- Handled over $10,00 in Collection accounts