Annette Foreman Email and Phone Number

Research and adjust invoices as discrepancies are identified, contact preparers of source documents to resolve questions, inconsistencies or missing data, respond to inquiries from Wholesalers and Distributors regarding Billing Statements, Generate EDI weekly Billing, Reconcile Customer total Invoice dollars against Wholesaler dollars ensuring numbers tie, identify possible errors if they occur, Process Company Deposits (cash dollars, checks, money orders) reconcile total received against Invoice, phones and provide Customer Service to Internal and External Customers ensuring all questions are answered and any issues resolved, assist Team Members with task questions and direct tasks when necessary, work closely with Accounts Receivable, Sales and Internal Controls as needed. Assist with special projects and testing for technical upgrades, problems and inconsistencies, assist with written instructions, train employees on Billing processes, in addition to responsibilities listed below:Identify, notify and resolve routes that are out of compliance with their paperwork, scans documents with Optical Scanner as needed, contact preparers of source documents to resolve questions, inconsistencies or missing data, compare data entered with source documents to detect errors, adjusts invoices as discrepancies are identified, verify route totals, verification codes and final settles routes, respond to inquiries from wholesalers & distributors regarding billing statements, generate paper, email and EDI Billings weekly, enter weekly billing information on customer portals, review WSS Reports with Wholesalers and I/O’s

Responsible for ensuring Customers receive information about products and services available, maintain and update customer records, resolution of service issues that may arise, scale inbound and outbound trucks, prepare BOL's, accurately maintain inventory list of products on site and what is allocated, review product discrepancy, provide up to date load information back to Customer, accountable for reducing delinquency of assigned Accounts,

Analyze Financials of Clients seeking credit. This includes analyzing CBR's in detail, income reasonability, DTI's, Debt Burden, etc. to determine if good Financial risk. Responsibility of determining amount of credit if any that should be offered to a client based on Analyzing data.

RFQC Analyst – Create new purchase orders, follow-up with Customers regarding past due purchase orders, organize and bring to date as well as close outstanding requests, assist with creation of department procedures that did not previously exist.Administrative – High level Customer Service working face to face with Customers on a daily basis, as well as via phone; review and process building permit applications; process invoices; inventory of files; work with Enforcement Officers scheduling 25 to 50 inspections daily in multiple areas; compose letters for Management staff as needed; answer high volume phone calls; position requires high level of organization and detail as well as the ability to multitask and research. Production Supervisor – Supervise 20+ employees in the Marking, Put to Stores, Pack Away, Receiving Dock, Shipping Dock and Utility. Responsible for accuracy of Materials Inventory; monitor Associate production as well as accuracy; resolve material discrepancies, find root cause and correct to avoid future discrepancies; communicate closely with Quality Engineering to ensure proper job standards are attainable.

Responsible for Inventory Accuracy; Manage Receiving Data Entry Professionals, Monitor receipt entries for accuracy, Manage Warehouse Shipping and Receiving Personnel for loading and unloading trucks. Developed written processes that didn’t exist as well as review and update existing processes for materials department. Monitored a physical inventory, developed and directed process for close out of a large warehouse maintaining inventory accuracy during movement. Managed material movement to and from off-site distribution center to ensure accuracy of material movement. Daily reporting of interviewing and hiring personnel and training of new employees.

Managed 35+ outgoing sales/customer service data entry employees, resolved customer order concerns, monitored order entry accuracy, and interviewed and hired personnel.Buyer – Requested quotes for supplies, met with suppliers and negotiated best possible pricing utilizing multiple suppliers, and managed procurement dashboard reporting out savings for department.

Managed 25+ sales/customer service data entry professionals, resolved customer order issues, monitored order entry accuracy, and interviewed and hired new personnel.

Screened all incoming applications, interviewed and hired personnel, reviewed and handled all workers compensation and unemployment claims, and conducted new hire orientation and benefit meetings. Operations Supervisor – Managed 35+ incoming order data entry employees, resolved customer order concerns, monitored order entry accuracy and managed incoming call volumes.

Prepared benefits packages for all employees, answered employee benefit questions, and conduct benefit meetings. Responsible for over 1,500 employee benefits packages and assured on time package delivery.