Manage daily and periodic Back Office operations of the credit union. This includes daily, weekly, monthly, quarterly, yearly general processing of all Back Office and System related functions. Monitor activity reports, including system generated daily and periodic reports. Analyze various statistics and the use of technology in all areas of operation and make recommendations for the efficient operation and growth of the credit union. Ensure that the President and Executive Vice President are kept fully informed on the conditions and operations of the credit union and of important factors influencing them. Maintain daily contact with assigned employees and Executive staff providing support, input, feedback, and guidance concerning their daily operations. Responsible for overseeing maintenance of all system data, to insure accuracy. Develop, implement, and maintain operational procedures to maximize efficiency and quality of work and to provide consistent quality service to members. Identify areas of improvement, changes in procedures, new developments, or changes in services or products. Keep staff up to date on trends and general credit union information. Assist Executive team on administration and maintaining all credit union policies.Human Resources:Oversee hiring, promotions, transfers, terminations, and other changes in status of assigned employees. Responsible for administration of employee payroll functions. Evaluate the job performance of subordinates to ensure quality of work and service to members. Monitor all assigned employee activity. Provide coaching and mentoring when necessary. Conduct all evaluation processes as set within Human Resources guidelines.

Provides editorial support to the U.S. Army Signal Center of Excellence Doctrine writing staff. Works closely with Doctrine writers and other editors to review and identify syntax, vocabulary, style, logic, consistency, continuity, and clarity for all content used in Doctrine product development. Provides assistance for template application, reorganizing and refining product content to meet required publication standards. Reviews and verifies final product design to ensure mandated format for graphics and verbiage content meet publication requirements as outlined in TRADOC Regulation 25-36 and TRADOC Regulation 25-30. Maintains an electronic file of all approved editorial changes and other relevant information for each product edited and ensures the doctrine reference library is maintained with current approved references. Responsible for the maintaining the Concepts and Doctrine Branch Standard Operating Procedure (SOP) and reference library. Responsible for the proofreading and editing of prepared materials for grammar, spelling, punctuation, and format. Collaborates with appropriate section chiefs to ensure SOP content is presented clearly, logically, accurately and provide them with format assistance throughout the SOP refinement process.

Provides contract and program management support in accordance with Federal Acquisition Regulation (FAR) and Defense Acquisition Regulations (DFARS), AR 5-14, AR 5-20, and other pertinent Army and DOD regulations governing contracting and commercial activities in the Contracting Officer’s Representative (COR)’s conduct of management responsibilities. Support is provided for the operation and maintenance of the Materiel Requirements, Force Requirements, Concepts and Doctrine programs within Capability Development Integration Directorate (CDID), USASIGCEN, Fort Gordon, GA.

Monitored monthly invoicing, conducted conversion of account management system. Responsible for monitoring and balancing of all daily general ledger accounting entries. Responsible for testing, training, and upgrading of new funding management software on PC’s and mainframe systems. Trained employees on Microsoft Office Professional and fund tracking management tools. Records management – responsibilities included: scrutinizing, maintaining, storing, and disposing of records as required by Federal regulations. Managed expenditures and verified the status of available dollars for supported organizations and activities. Maintained contracts in support of activity operations; monitored funding expenditures used to accomplish operations of the organization and analyzed software for Year 2000 readiness. Trained alternate Systems Managers for accounting and software operations procedures on Mainframe and PC’s.

Managed accounting systems and established/monitored contracts for support. Researched and identified requirements for acquisition of new software, submitted to management for approval, purchased and installed the programs. Tested, trained, and upgraded new software on computer. Supervised three employees responsible for account management for activities requiring budget, funding, and expenditure support. Managed and monitored closing procedures for day-end, month-end, quarter-end, and year-end accounts management. Records Management – scrutinized, maintained, and stored records and disposed of as required by Federal regulations. Managed business operations of credit union operating budget and accounts. Monitored funding expenditures utilized to accomplish operations of the credit union.