Annette John is a Leadership Director at CPM Barcelona. She possess expertise in change management, strategy, performance management, contact centers, crm and 36 more skills. Colleagues describe her as "Annette was a strong, fair manager who believed in engagement with her staff. Annette was always professional and highly regarded by her staff. She was someone I learned a lot from and is an asset to any company." and "Annette's approach to customer service is driven by her caring and sharing personal attitude to people and a true ability to walk in the customer's shoes. Her passion and love for her role makes sure that customers come first, and that it's a way of life, not an empty promise. She is committed to doing the right thing for the customer, first time, every time and motivates her team to be equally engaged - A true leader and an inspirational and powerful presence in any… Show more"