Bookkkeeping

Accounting Manager and BookkeeperPerforming Daily Balancing of all Financial transactions of Cash, Credit Accounts and Credit Cards from POS System with credit card applications and into Quickbooks.Entering Deposits, Accounts Payable Invoices, Processing Payable Checks & reconciling Vendor Statements with entries in their vendor accounts..Managing Monthly Budget spreadsheet, updating daily with Daily and Weekly averages for Income and Payables. Entering manual Journal Entries from POS system into Quickbooks for Inventory, Inventory Adjustments, Sales, Discounts, Cost of Goods Sold & Accounts Receivables.Making Journal Entries for weekly Payroll, monthly and miscellaneous transactions.Working with other departments to keep financial records correct.End of Month and Year End Financial Reporting.Keeping Important Records organized and filed along with up to date licensees.

Responsibilities were:Respond promptly to inbound inquiriesObtain and evaluate all relevant information to handle inquiriesLeverage customer management system data to process membership transactionsEnroll, renew and upgrade retail customers, processing credit card and other payment informationEffectively describe the nature and scope of Global Rescue servicesAssist with coordination of logistics for member’s operational needs

Software Customer Support Analyst Answering incoming customer calls for software support recording customer issues in a CRM system providing answers to their questions on how to perform transactions in their system, researching more in-depth issues, duplicating possible defects and entering system enhancement requests. Professional Services Coordinator Handled multifaceted administrative and coordinating tasks, contract recording for training call offs, contract questions for customers, scheduling classes and trainer onsite, reporting, invoicing preparations, training class preparations, customer correspondence and documentation information for attending training classes along with many more tasks as required. Moved to Customer Service Analyst due to this position moved to the MN Office.Accounting & Office Manager Accounts Payable, Accounts Receivable, Collections, Payroll, Monthly Reports, Purchasing, New Employee Registration, Office Machines, Office Organization and Management. Moved to Professional Services CoordinatorReceptionist Answer incoming customer calls and distribute to the appropriate department, enter time card data, great customers, multi-line phone system coordinator. Advanced to Accounting Department and Office Manager