Provide customer service (welcome, assist, and complete customer transactions). Analyze business operations and create/communicate clear action plans to optimize sales. Drive to achieve store goals through excellent customer service. Support selling, incentive and product knowledge strategies. Ensure proper and effective execution of all operational activities and merchandising standards. Maintain merchandise flow/freight processes. Maintain loss prevention, safety, and company standard operating procedures. Train new associates in all aspects of job performance and to company standards.

Provide customer service (welcome, assist, and complete customer transactions) Recruit, hire and train personnel. Write schedules to maximize employee productivity. Manage and resolve employee relation issues. Manage sales targets and create action plans to improve sales. Ensure fiscal integrity by maintaining accurate records and compliance with audits. Execute merchandise presentation.

Provided customer service (welcome customers, take, prepare, and serve orders) Supervise employees, open and close store, cash handling, reconciliation of monies, scheduling, placing and receiving orders, equipment maintenance. Responsible for receiving, cleaning, stocking and merchandising retail products.