Annette Smith Email and Phone Number

• Coach managers on performance management and workplace conflict resolution.• Conduct investigations related to workplace violence, discrimination, and harassment, issuing disciplinary actions or termination as needed.• Maintain investigation documentation, findings and conclusion in internal shared drive.• Oversee staff training compliance.• Handle employee inquiries, resignations, and conduct exit interviews.• Ensure compliance with labor laws and ADA regulations.• Collaborate with legal and facilities teams to assess and address employee accessibility needs.• Manage the reasonable accommodation process, including reviewing requests and engaging in the interactive process.• Conduct exit surveys

 Coach Managers and provide daily guidance on performance management concerns. Assist with resolving complex workplace issues and/or discrimination claims.  Conduct employee performance, hostile work environment, and discrimination investigations. Manage caseload related to employee performance, inappropriate behavior, and violations of policies.  Partner with HR Business Partners and Managers on best practices, laws, policies and regulations. Assist Managers and Leaders with preparing Performance Improvement Plans (PIPs).  Identify Employee Relations trends in the workplace and collaborate with leadership and HR to address. Conduct and prepare performance management training.

 Efficiently conduct confidential investigations on employee relations, workplace violence and EEO matters to improve service to staff and clients. Maintain a professional work environment by completing investigation reports and determine appropriate action.  Facilitate symbiotic relationship between State agencies and Unions.  Minimize and/or resolve employee conflict by facilitating Labor Management meetings. Enforce policies and regulations by administering the Department’s Disciplinary Action Program. Provide employee and management tools to maintain employee morale and reduce turnover. Conduct staff trainings regularly to promote positive employee relations and team building. Implement the Bargaining Contract Administration. Serve as Management representative in the presentation of Departmental Hearings, arbitrations, mediations, Office of Administrative Law hearings, and during grievance meetings.

 Supervise day to day operations of the office. Conduct confidential audits and investigations such as EEO matters and Workplace Violence.  Provide employee and management counseling Maintain a professional work environment by completing investigation reports and determine appropriate action. Manage Human Resources and related activities to resolve employee issues. Minimize and/or resolve employee conflict by facilitating Labor Management meetings. Enforce policies and regulations by administering the Department’s Disciplinary Action Program. Create policy and procedure to ensure conformance with CSC rules and regulations.  Provide employee and management tools to maintain employee morale and reduce turnover. Conduct staff trainings regularly to promote positive employee relations and team building. Implement the Bargaining Contract Administration.

 Conduct in home interviews of all members of the household.  Prepare violation and evaluation reports containing findings, violations, and conclusions.  Effectively communicate with intra and inter-departmental agencies to efficiently service clients. Administer citations in accordance to the state of NJ safety regulation and standards. Increase the statistics of licensed clients by resolving any outstanding violations.  Ensure and enforce compliance with government polices and regulations. Maintain agency’s information systems with updated social data of each client.

 Conduct confidential investigations of child abuse and neglect allegations within the required timeframes. Prepare investigative reports and determine the findings.  Identify families’ needs and develop appropriate case plan for each assigned family  Assess any safety risks involved with the children in the home. Provide case management and conduct monthly home visits to assigned families. Testify in court when necessary.