• Race Operations for both the Absa Cape Epic and the FNB Wines2 Whales events. • Setting forecasts and budgets, negotiating with contractors for best price and ensuring budgets are up to date and come in on target. • Liaising with Sponsors on the operational needs for the on-event activations and ensuring their sponsor rights are received.• Managing the 3 water points on route and the finish water point. Ensuring infrastructure is ready and available, personnel, Sponsor activations, food and drinks. Roughly 15 people man each waterpoint and their roles include prepping and serving the riders food and drink, applying lube onto the bikes as well as medical and mechanical assistance to the riders.• Booking approximately 300 beds in each Race Village, allocating them to Sponsors, Riders, Media and crew. Liaising with establishments, negotiating payment and cancellation terms and ensuring payment is made on time• Sourcing rental vehicle partners and managing the booking and payment processes for the +-130 rental vehicles used on event and dealing with any vehicle incidents that may arise.• Handing Crew online registration and requirements (+-1100 crew members) – pulling reports for accommodation, radio, vehicles and catering needs of the crew. Running the crew registration where accreditation, event kit and radios are handed out to the crew. • Working alongside the South African Institute for Drug Free Sport ensuring all their operational requirements are met in order for them to fulfil their role on event.• Managing the Volunteer Program, which includes communication mailers, in person and online workshops and on event personnel management.• Completing calendar applications for Cycling South Africa and UCI (International cycling body).• Managing the operational aspects for the Cycling South Africa and UCI Commissaires, this includes flights, accommodation and transport.

• Assisting with the layout of Race Villages with regards to the start/ finish chute, sponsor activations, showers and ablutions, catering, medics and vehicles.• Sourcing production companies and drawing up specifications for trailers and stages. • Responsible for running budgets in the logistics department.• Managing warehouse staff and responsible for the repair and maintenance of equipment.• Drawing up route and race village signage plans.• Integrating supplier schedules into a master event schedule.• Handing Crew registration and requirements (+-1100 crew members) – accommodation, radio, vehicles and catering.• Ensuring smooth set up and running of Race Villages and effectively dealing with any issues that may arise. • Sourcing contractor and managing the kids race and trail run elements that take place on Grand Finale Day.• Organising recces and workshops with key suppliers• Communicating and scheduling the structural engineer for sign off of marquees, Bedouins and structures (Start/Finish Arch)• Drawing up movements for the gazebos that are required for various elements.• Sourcing contractors for the Laundry provided to riders on event.• Assisting with the logistics (marquee, security, schedule) for the merchandise project. • Communicating with the Support Village Manager to ensure Health and Safety regulations are followed.• Sourcing vendors for the event.• Managing the waste management portfolio.• Communicating with NNC with regards to the Environmental Management Plan for inclusion with the Events pack.• Managing the Rider Bag team that transports riders’ bags from each Race Village.• Souring Fuel managers and drawing up schedules and processes to ensure generators are always re fuelled. • Sourcing helicopters and pilots, negotiating rates for media and hospitality.• Managing the warehouse and warehouse staff and ensuring equipment is counted and repaired as necessary.

• Producing events from conception to execution. • Conduction research to spot the gaps in the market for events.• Organise events such as the PPA One Tonner (Cape Town Cycle Tour seeding event), Tour de PPA, Heels on Wheels Ladies Ride, Tread Lightly Ladies MTB and the Elgin Valley MTB. • Submitting and liaising with the City of Cape Town and other local municipalities regarding the full Events Packs. • Liaising with various traffic departments regarding traffic assistance en route and road closures.• Liaising with medical and emergency services and disaster management.• Contracting suppliers and contractors, from full briefing meetings, on site meetings to de briefing meetings• Conception and management of event budgets• Sourcing sponsorships and maintaining good work working relationships.• Event logistics – signage, crew, equipment, set up, strike etc.\• De brief reports• Social media (Facebook, Twitter) and updating the company website on a daily basis.• Assisting with general admin – business cards, letter heads etc.• Helped conduct interviews with General Manager for other positions.

• Working with external organisers’, ensuring their events (Road and Mountain bike) meet the minimum standards to ensure the events are suitable to be sanctioned by the Pedal Power Association.• Holding pre-brief meetings to ensure all aspects of the events is thought of and provisions made for.• Designing routes for road events, bearing in mind the impact on traffic, working out timings, route drives and the positioning of water points.• Holding meetings with external organising committees to discuss event planning.• Liaising with various traffic departments to ensure approval of proposed routes and ensure sufficient traffic support on the day.• Updating website information regarding upcoming events and ensuring online entries links, route maps/profiles and venue details are provided.• Logistically organising a team of crew members, ensuring all aspects are set up and cleared up by the day’s deadlines. Setup of start, finish and registration areas.• Briefing league riders and fun riders before the start.• Liaising with the Cape Town Events Office regarding events permits for all Southern Suburbs events• Holding de-brief meetings with organisers after events to give feedback and raise points to improve the event in following years.• Producing reports on event figures and stats.• Producing events calendars and submitting this to CSA (Cycling South Africa). • Producing budgets and ensuring events come in with budget.• Dealing with members comments and feedback• Mapping routes using Garmin and creating route profiles.• Dealing with any emergencies on the day, contacting the relevant resources (medical, traffic) and ensuring it is dealt with accordingly.• Following up with accident reports after events and courtesy calls.

• Supporting 4 teams within the C&I permanent department and their managers, roughly 20 people.• Formatting CV’s to be sent out to clients• Booking rooms for registration interviews and sending candidates confirmation of their appointments• Compliance of all placed candidates, ensuring they are legally allowed to work in the UK. • Acquiring references and the verifying of qualifications.• Dealing cash expenses and credit card expenses and sending the claim forms to the finance department.• Updating and scanning documents onto the database for future reference• Producing various spreadsheets on excel using formulas• Creating PowerPoint presentations• Seeing through internal audits, achieving high scores for all teams• Carrying out Company credit checks, which is essential before doing business with them• Typing of various documents and meeting notes• Online ordering of stationary • Booking hotels, flights and purchasing train and other travel tickets• Organising catering for Client meetings and setting up meeting rooms for presentations• Answering telephone calls and other ad-hoc duties• Running reports of various databases and conveying to the relevant Managers• Creating new starter packs for new employees• Liaising with IT/ systems to set up new email address’s, distribution lists, phone extension lines, hunt groups and any other IT issues that may arise

• Provided customer service to every member or prospective member and ensure that they are greeted and felt welcome• Ensured that front of house area and equipment were maintained and presentable, and in working order.• Managed and produced rota’s to ensure the there was always sufficient cover of reception• Trained and managed 3 full time receptionist and 5/6 part time receptionist• Trained other departments on reception duties in order to ensure there is clear understanding of our process• Taking payments for personal training, memberships and classes• Ensured that all receptionists (full and part time) were always up to date with any new processes and promotions• Key holder and responsible for opening and closing the club ensuring all procedures were completed and the club was ready for customers• In charge of daily banking of takings and reconciliations of credit card machines and transferring all data onto the banking intranet• Processing of members applications to hold or cancel their memberships• Dealing with Members payment queries and getting back to them in a timely manner keeping them informed at all times• Dealing with Members queries and complaints, either dealing with the complaint as soon as possible or passing the complaint onto the relevant department and following up to see that it is dealt with.• Touring prospective Members on the clubs facilities and describing the various membership options• Duty manager shifts where I had complete responsibility for the club and all members attending the club, dealing with any issues that would arise.• Completed various health and safety course and a first aid course• In charge of the clubs petty cash• Weekly ordering of stationary• Running promotions and displaying them to the members• Setting individual targets and ensuring team targets are hit• In Charge of secondary income of the club• Organising concession stores for the clubs’ members• Organising club functions