Annette Webb Email & Phone Number

Wheldrake, Gb

York Uk

York St John University

Digital capabilities Trainer providing I.T. support to students and staff at an individual and group level, particularly in relation to Microsoft Applications and in the use of the University network and online systems. Successfully developed a new post by providing essential I.T. support to University students. This includes troubleshooting I.T. queries, creating a web page with comprehensive training materials and providing bespoke one-to-one and group training. As part of… Show more Digital capabilities Trainer providing I.T. support to students and staff at an individual and group level, particularly in relation to Microsoft Applications and in the use of the University network and online systems. Successfully developed a new post by providing essential I.T. support to University students. This includes troubleshooting I.T. queries, creating a web page with comprehensive training materials and providing bespoke one-to-one and group training. As part of the Digital Training Team, have consistently provided users with specialist Microsoft Office knowledge effectively answering ad-hoc queries. Liaised successfully with I.T. Services on issues relating to Microsoft Applications and acted as a valuable ‘bridge’ between I.T, and Student Life: Library & Learning Services on general service issues. Created a sizeable suite of training materials from basic to advanced, constantly reviewing and updating these materials to meet user needs. Show less

York, United Kingdom

Part-time I.T. Tutor with responsibility to teach ECDL Advanced, ECDL and CLAIT in Adult Education. Successfully taught, evaluated and invigilated 60 ECDL Advanced and ECDL delegates.

York, United Kingdom

I.T. Trainer/ECDL Tutor providing I.T. support to staff at different levels in the Health Authority. Effectively taught ECDL to 231 adult learners as part of Government initiative for a percentage of staff to achieve this qualification. Of the 231 people I taught, 99% gained the qualification. Successfully identified training needs of groups of users of the Selby and York Community Network resulting in efficient use of the computer systems at NHS.

York

Plans Processing Officer Scale 4/6 (April 1994 to May 2003) responsible for supervision and development of admin team in Planning Department. Played a significant role in the implementation of computer systems at Local Authority by helping in the selection, installation, testing and training of end users on the Development Control software. Effectively supervised and motivated admin staff in order to deliver a good standard of service to Development Control Officers, Planning… Show more Plans Processing Officer Scale 4/6 (April 1994 to May 2003) responsible for supervision and development of admin team in Planning Department. Played a significant role in the implementation of computer systems at Local Authority by helping in the selection, installation, testing and training of end users on the Development Control software. Effectively supervised and motivated admin staff in order to deliver a good standard of service to Development Control Officers, Planning Committee members and the York electorate. Show less

Master’S Degree, Education

Master of Arts in Practitioner Research: Improving Professional Practice.

C&G Adult Education Certificate, Adult And Continuing Education And Teaching

Teachers Certificate in Adult Education

Education record