Benefit Administration | Staff Recruitment & Retention | Employee Relations | FMLA/ADA/EEO/WC | Employment Law/Legal Compliance | Conflict Resolution/Mediation | Organizational Development | HR Project Management | Employee Development | Performance Management | Creation & Modification of HR Policies & Procedures | Orientation & Onboarding

 Perform benefit administration via HRIS system: health/dental/vision, claims resolution, enrollments/terminations, COBRA, HRA, disability, worker’s compensation, paid time off and FMLA Handle full cycle of recruitment; advertise positions, select applicants, conduct interviews, and hire. Handle employee relations issues such as; grievances, reprimands/terminations and conflict resolution; conduct investigations, etc. Enter new employees into ADP Workforce Now system and process payroll Ensure compliance and legality with applicable employment laws pertaining to compensation, hiring/terminations and benefits  Create and modify all job questionnaires, descriptions and postings Maintain confidential employee records Handle new employee paperwork I9s, applications, W-4s, etc.; conducts new hire orientations Created and launched new employee handbook; maintain policy and procedure documentation Provides company-wide communication of policies or important announcements Process unemployment compensation claims Conducts and assists with employee performance evaluations along with creation of performance review methods  Handle annual benefits open enrollment; work with brokers to determine best benefit rates for medical, dental, vision benefits

• Scheduled interviews, search for potential applicants via Open Hire & external sites• Created job questionnaires and job descriptions for posting• Worked with on team to launch new system SilkRoad HR Software Red Carpet (onboarding), Wingspan (performance reviews), and Green Light (training & development)• Assisted Talent & Organizational Development (T & OD) Director with creation & preparing of training materials• Created and maintained organizational charts for 800+ employees using Visio for T& OD team• Reviewed course training materials for internal audit of previous internal courses

• Processed ADP company payroll; entry & termination of employees, COBRA eligibility, salary increases, reimbursements, benefits, tax forms, pay invoice set-up, & all other pertinent payroll data• Assisted with creation of policies, procedures, forms, & any documents needed• Handled new hire on boarding which included: obtaining payroll forms, required paperwork, I9s, initiating background checks, & introduction emails & instructions • Provided guidance to employees with inquiries pertaining to payroll, expenses, & company policies/procedures• Conducted employee new hire & exit interviews• Completed & reviewed confidential employee background checks using Hire Right• Maintained VP calendar: scheduled meetings, interviews, travel, and all other relevant calendar scheduling• Arranged VP travel and coordinated travel for the entire company; including large group travel such as retreats & events• Handled VP business expenses, sales contests, agendas, sales training, organizational operations, & other special projects• Assisted VP with new market launches during expansions including: set-up of new office space, & lease agreements

http://corporate.yp.com/about/company-overview• Prepared, edited & proof read Excel reports, Word documents & Power Point presentations that RVP presented to senior level executives • Arranged all travel for RVP & Director’s, including: airline, hotel, car rentals, etc.• Prepared & reconciled travel expense reports for RVP and other director’s/managers• Assisted Human Resource Director with employee separations, workers compensation claims, & exit interviews • Provided assistance with interviews and hiring process as needed• Assisted RVP with contests, company incentives & special projects • Scheduled and maintained calendar of appointments, conference calls & travel itineraries for RVP• Provided senior level administrative, logistical and communication support across all business units • Provided assistance with interviews and hiring process as needed

• Supported 15 employees, and approximately 200 + students & adjunct faculty members • Directly assisted Campus Director & Director of Admissions with Excel reports, meeting preparations, & registration • Compiled daily, weekly, & monthly sales production reports into a master Excel report• Scheduled registration, financial aid, testing & admissions appointments for student & staff members • Coordinated with finance dept. to ensure invoices were paid & processed tuition payments/deposits • Verified authenticity of official transcripts & official transcript evaluations on behalf of campus registrar• Administered admission entrance exams & proficiency exams for students• Assisted Human Resources with new hire paperwork, I9s & benefit information• Responded to student & faculty inquiries/requests such as; ordering books, schedules, photo IDs, course materials, & rosters