Annette Koomthong Email and Phone Number

• Accomplish restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.• Maintain operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.• Maintain safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.• Control purchases and inventory by negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.• Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.

Checked in and boarded departing passengers, met arriving flights and worked to improve every passenger's travel experience in a fast-paced international environment.

• Provided administrative support to the Human Resources team as needed (e.g. correspondence, record keeping, file maintenance, HRIS entry).• Handled administrative requirements of workers comp, employee benefits, and payroll support.• Performed HR administration including data entry, filing, answering the telephone, and maintaining up-to-date employee information.• On-Boarding: Managed New Hire Orientation to include strategizing to create an exceptional on-boarding experience, completing necessary pre-work and delivering orientation.• Off-Boarding: Managed Off-Boarding process to include processing final checks, preparing exit paperwork and scheduling and conducting exit interviews.• Addressed employee requests and questions.• Responded to ADP unemployment claims and attended telephonic hearings as necessary.

• Accomplished restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicated job expectations; planned, monitored, appraised, and reviewed job contributions; planned and reviewed compensation actions; enforced policies and procedures.• Met restaurant financial objectives by forecasting requirements; prepared an annual budget; scheduled expenditures; analyzed variances; initiated corrective actions.• Controlled costs by reviewing portion control and quantities of preparation; minimized waste; ensured high quality of preparation.• Avoided legal challenges by conforming to the regulations of the alcoholic beverage commission.• Maintained safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complied with legal regulations; securing revenues; developed and implemented disaster plans; maintained security system.• Maintained ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitored food presentation and service.

• Achieved restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans; implemented production, productivity, quality, and customer-service standards; resolved problems; completed audits; identified trends; determined system improvements; implemented change.

• Developed cases by interviewing prospective clients; reviewed information with the partner.• Kept cases organized by establishing and organizing files; monitored calendars; met deadlines; documented actions; input information into file database and case management software; confirmed case status with attorney.• Helped develop cases by maintaining contact with people involved in the case; scheduled depositions; prepared and forwarded summons and subpoenas; drafted complaints; prepared and filed discovery requests; prepared responses to opposing counsel; generated status reports.• Kept clients informed by maintaining contact; communicated case progress.• Maintained case costs by verifying outstanding balances with attorney and clients.• Enhanced partner's effectiveness by monitoring case progress; alerted partner of issues requiring his/her attention; maintained contact with client and opposing counsel; completed special projects; provided secretarial support.