Annette Lindquist Email & Phone Number

Saint Paul, Mn, Us

Greater Minneapolis-St. Paul Area

Woodbury, Minnesota, United States

Answered incoming calls from internal and external customers. Coded Police invoices and send to finance department for payment. Investigated and corrected invoice errors. Reconciled department credit card statement. Maintained inventory of office supplies and forms. Researched and purchased all requested items including office supplies, business cards, and gear for Police and Fire personnel. Trained administrative staff in Word and Excel. Processed bi-weekly timesheets. Performed special projects as required (scan paper evidence for trial, create PowerPoint presentations for Command Staff, etc.).

Greater Minneapolis-St. Paul Area

Process invoices against committed purchase orders for payment. Investigate and correct billing errors. Communicate with vendors regarding the return of products and create return authorizations. Enter material request data to ensure costs are applied to correct job. Support the Purchasing Manager in setting up minimum/maximum inventory quantities to easier facilitate the inventory ordering process. Assist in the end year inventory process for multiple warehouses. Ensure that signatures and certificates of insurance for subcontracts are obtained. Create purchase orders for company logo products. Prepare tax exempt certifications for vendors when job is non-taxable. Maintain accurate and up to date filing system of purchasing records. Serve as backup in posting of accounting entries.

Greater Minneapolis-St. Paul Area

Prepared invoices for fire sprinkler inspections. Sent fire sprinkler reports to city Fire Marshal offices. Modified and submitted required city forms (Adobe Acrobat PDF) and fees for RPZ inspections. Assisted internal and external customers with billing questions in person, over the phone, and through email communication.

Greater Minneapolis-St. Paul Area

Prepared detailed electronic spreadsheets for monthly MN.IT payroll and non-payroll invoices. Verified details of the purchase order in the Statewide Financial Accounting System (SWIFT). Created purchase orders for MN.IT technical contracts. Provided backup support in processing employee expense reimbursements in SEMA4 and entering field purchase orders into SWIFT for payment processing. Provided division level technical support.

Greater Minneapolis-St. Paul Area

Analyzed, processed, and approved or denied sprinkler contractor and sprinkler fitter license applications to verify compliance with state statutes, administrative rules, and division policies. Recorded license information into electronic file system and maintain paper filing system. Annually audited continuing education credits claimed by license holders. Examined applications for licensure testing to verify applicant’s eligibility. Critically examined incoming fire sprinkler permit plan applications for completeness and accuracy. Provided customer service (phone, in person, and in writing) for fire suppression contractors for clarification on applications. Using Adobe Acrobat, initiated and finalized the electronic process of issuing permits for fire suppression systems so all stakeholders have the appropriate documentation.Created and maintained electronic registration database for annual State Fire Marshal conference. Registered participants and invoiced for conference fees. Pursued delinquent conference fee payments. Created name tags and continuing education certificates. Attended conference to check in participants and provide administrative support for conference chairperson. Reconciled data and processed surcharge fee reports from contractors and municipalities to verify compliance with state statutes. Pursued delinquent surcharge fees.Collect fees and verify totals from licensing, permit, and conference activities. Resolved discrepancies in fees collected. Prepared deposits and enter into accounting system.

Greater Minneapolis-St. Paul Area

Analyzed and processed motor vehicle registration and title application documents for statutory compliance. Composed letters to inform customers when application did not comply with regulations. Served on Process Improvement Team.

Greater Minneapolis-St. Paul Area

Developed and conducted instructor-led computer software training courses for dislocated workers through a joint effort between the Science Museum of Minnesota and MELSA (Metropolitan Library Service Agency). Courses were beginning classes to help participants increase their computer skills to gain employment. Serve as the liaison between internal and external customers.

Greater Minneapolis-St. Paul Area

Provided administrative support for the company owner. Answered multi-line phone system, distributed mail, maintained filing system, entered accounts payables (AP), and entered/updated product information into company website.

Administered all accounting processes including; accounts receivable (AR), accounts payable (AP), work orders and invoices, daily bank deposits, monthly bank statements, payroll, financial reports, tax filings, and resolving discrepancies. Assisted customers in person, over the phone, and through email communication. Answered multi-line phone system, maintained company filing system, and performed weekly computer backups.

Greater Minneapolis-St. Paul Area

Developed real estate appraisal reports, using word processing software, which consisted of assets descriptions, their value, and photos. Maintained office filing system.

Greater Minneapolis-St. Paul Area

Developed and delivered instructor-led (on and off-site) computer training classes for technical and non-technical users. Scheduled and coordinated custom one-on-one training for sight-impaired and hearing-impaired students utilizing screen zoom program or sign language interpreter. Evaluated and recommended changes to courses to ensure customer satisfaction. Assisted in the development of training materials and hardware/software upgrades. Developed and maintained electronic tracking system for the Adult Computer Education's department software.

Greater Minneapolis-St. Paul Area

Conducted surveys, answered, and tracked help desk calls / emails to identify training needs. Analyzed data and recommended courses based on the findings, agency needs, and objectives. Developed, coordinated, scheduled, delivered, and evaluated instructor-led training and provided ongoing support for all employees (statewide) on department standard software. Created course curriculum, numerous hardcopy and electronic step-by-step procedures, and tip sheets for department standard software. Process training registration and maintain training files.Served as an expert consultant to provide direction to managers and professionals regarding information resource training, including course content, instructional methods, and evaluation techniques. Coordinated and scheduled training activities for diverse information technology professionals such as; conferences, seminars, workshops, and formal training courses. Provided administrative and technical support for statewide electronic mail system. Created and maintained user id’s and group distribution list database. Served as liaison between end-users and system programmers of the system. Served as the department’s help desk to answer technical questions regarding personal computers and software programs.

Greater Minneapolis-St. Paul Area

Created and edited camera-ready charts, graphics, correspondence, reports, and complex documents from handwritten or audio tapes (dictation) using word processing, page layout, and graphic business programs with tight deadlines. Consulted and advised clients on advanced features and recommended layout and format options. Advised other word processing centers in problem solving of complex applications. Reviewed formatting and proofread documents for proper format, spelling, punctuation, and grammar. Developed and delivered proofreading and software training to word processing operators.