Annette Morrison Email and Phone Number

Manage IT Team for Pinewood Studios. Provides Systems and Network Infrastructure solutions to Pinewood Studios and behind the scenes movie productions. Work with onsite operations team for new infrastructure configurations. Configure network devices that include Brocade switch devices, wireless devices and phone systems. Schedule tasks for outside vendors for cable installation and new drop locations for many of the studio clients. Monitor connectivity of all network devices using NMS systems. Assist with upcoming projects and taking lead with the tasks needed to complete the projects.

• Hands on ownership, architecture, engineering, and support of the company’s production and non-production Windows environment including Corp Domain Controllers,Exchange,AD,SQL,SCCM, & Office 365 Cloud infrastructure.• Ownership, design, implementation of Active Directory solutions (User Management, GPO, Security.)• Build, test, and deployed new Windows servers as needed into multiple environments.• Maintain our virtual server environments including Hyper-V,ESXi 5.5 & vCenter 5.5 per best practice standards.• Network troubleshooting with Cisco equipment (Routers, switches, etc.)• Manage routine patch management per best practice standards.• Deploy system backups, instrumentation/monitoring for all new servers.• Support our Helpdesk team with escalations and troubleshooting.• Manage mission critical business infrastructure including but not limited to Windows, NetApp and Kaminario SAN storage devices, Lync/Skype, Solarwinds,and JD Edwards.

Responsible for overall design and engineering of Windows servers, VMWare, and for systems hardware & software related to the infrastructure. Responsible for technical research and development to enable continuing innovation within the infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.Assist project teams with technical issues in the Initiation and Planning phases of companies standard Project Management Methodology. These activities include the definition of needs, benefits,and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participate on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle. Accountable for the following systems: Windows Server and VMWare systems that support infrastructure; Responsibilities on these systems include engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Responsible for using tools to ensure a secure environment, Vmotion, Vrealize, and Turbonomics. Assist with load balancing procedures using Radware. Managed user accounts in Active Directory along with email accounts within Exchange and Office 365.

Performed daily system administration tasks to ensure maximum system performances and availability.Performed installation, maintenance and tuning of server operating systems and management of user accounts.Performed installation, maintenance and support of Microsoft Hyper-V and VMWare host serversPerformed installation, maintenance and support of Microsoft Hyper-V and VMWare virtual servers.Provide operational support for Windows Server PlatformManage and support iSCSI and FC storage environment for serversPerformed periodic hardware and software system maintenance.Windows 2000-2012 r2 Active Directory configuration and management Active Directory problems resolution of all general connection group policy, setup and deploymentManaged user accounts in Active Directory in the United States, Japan, Thailand, and ChinaCreated Distribution Groups in Exchange and Office 365Maintain and support DFS and file servicesManaged file shares on NetApp DevicesManaged Tape backups using HP StorageWorks Dell ML6000 Tape backups for tape backups and weekly rotationsMonitor Servers using NagiosMonthly patch management using WSUSHardware break fix on multiple devices in datacenterPart of Datacenter migration teamResponsible for archiving users data that are no longer with the companyProvide additional support for level one technician teams

Administer day to day operations of technology systems, including WAN/LAN, virtualization, datacenter infrastructure hardware and support systems. Support and maintenance of WAN/LAN, server hardware, operating systems, and network based applications. Provide third level support for all technology system and corporate application related problems. Includes evaluation of new hardware, operating systems and related standards to maintain a current and up to date infrastructure environment. Interact with outside suppliers to obtain technical specifications for hardware and operating systems solutions, coordinate RFQ proposals for management review and approval. Additional function as technical project leader on technology focused projects.

Data Center Operations Network Engineer for Nokia, supporting multiple platforms that is used globally.

Blade Center and System X Remote Support

A&L Technologies previously PC Juniors has been in the Atlanta area since 2001. Our clients range from small offices to medium sized offices. Our experience is with multiple platforms and many different applications. A&L Technologies provides fast and above all, friendly service at a very affordable price. Our services include:Remote Desktop and server supportDisaster RecoveryOffsite backupComputer MaintenancePC and Server RepairComputer TrainingPDA and Cell phone SupportWeb Design and hosting

Responsible for the configuration, documentation and systems administration of MS Windows Server 2003, MS Exchange 2000, Windows XP Professional, and BlackBerry Enterprise virtual server.Patch management and configuration management of all servers and clients, capacity planning and forecasting, and monitoring of server alerts.On site and remote support for over 20 businesses, medical and non medical all over Atlanta.Consults with end-users & customers/clients to determine source of specific error and recommends solutions.Records and documents all reported issues in online tracking system (Zendesk and OTRS) accurately and timely.Recommends for purchase or upgrade of data networks coordinate terminal orders and cable installation, network system planning, upgrading, monitoring, testing, and servicing, negotiates and places orders with common carriers.

Instructor – Contract MCSE/MCSA Instructor

Instructor of IT classes, class size range from 3-20 plus students.Conduct all IT labs for students.Responsible for student retention. Responsible for student’s report cards.Teach A+, Net+, MCSE 2003, Cisco, Forensics, Exchange, SQL, Microsoft Office, and Personal Development.

A+, Net +, MCSE, MCSA, MCSD, MCDBA, CCNA, MOS, QuickBooks, Voice Writing Instructor