Annette Schultz

Annette Schultz Email and Phone Number

Technology Operations Center, Reliability Response at Target @ Target
Annette Schultz's Location
St Paul, Minnesota, United States, United States
Annette Schultz's Contact Details

Annette Schultz work email

Annette Schultz personal email

n/a

Annette Schultz phone numbers

About Annette Schultz

Annette Schultz is a Technology Operations Center, Reliability Response at Target at Target. She possess expertise in process improvement, call center, vendor management, disaster recovery, program management and 36 more skills.

Annette Schultz's Current Company Details
Target

Target

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Technology Operations Center, Reliability Response at Target
Annette Schultz Work Experience Details
  • Target
    Sr. Manager, Technology Operations Center
    Target Feb 2019 - Present
    Minneapolis, Mn, Us
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  • Target
    Senior Engineering Manager
    Target Apr 2016 - Jan 2019
    Minneapolis, Mn, Us
    Responsible for leading technology scrum teams that support application development, devops, CI/CD, and modernization of the platforms. Ensures full stack accountability and portfolio stability. Manages a global team both onshore and in Target India. Manages the Solutions Portfolio for Target Service Center Platforms.- Manages Scrum Teams of Developers, Engineers and Scrum MastersPortfolio: Communication Services and Resource Management Solutions- Telephony Systems- Inbound and Outbound Services (IVR and Dialer Technologies)- Quality Monitoring and Recording Systems- Workforce Management - Systems Integrations and APIsIs responsible for:* Technology Platform Health and Stability* Technical Vision and Strategy* Mentor and Coach the Technical Team(s)* Technical Skills on the Team(s)* Mitigate Technical Risks and Remove Obstacles* Technical Direction of New Technologies
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  • Target
    It Manager
    Target Feb 2015 - Mar 2016
    Minneapolis, Mn, Us
    Communication Services Applications and Platforms- Manages a team of Developers, Engineers, Project Managers and Business Analyst that support Target HQ Contact Centers- Service Reinvention Program Leader- Leads the Program Management Office for the Service Reinvention ProgramGenesys Works Program- Manages the Genesys Works Program for Target Technology Services- Promotes the program for Continued Education, Community, Diversity and Inclusion- Mentors Young Professionals in the program
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  • Target
    Project Managment Coe Manager
    Target Sep 2012 - Feb 2015
    Minneapolis, Mn, Us
    Delivery Services; Project Management CoEContact Center, Product Owner
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  • Target
    Sr. Project Manager
    Target Mar 2010 - Sep 2012
    Minneapolis, Mn, Us
    Guest, EngagementTarget Technology Services
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  • Target
    Business Analyst Tfs Development - Guest Operations
    Target Jun 2008 - Feb 2010
    Minneapolis, Mn, Us
    View
  • Renodis
    Sr. Project Manager
    Renodis Nov 2006 - Jun 2008
    St. Paul, Mn, Us
    Telephony Consultant for Carlson Companies- Conducted an analysis of current telephony system and gaps to business requirements- Initiated a program to replace with a new IP Contact Center platform- Managed the Requirements, Solution Design, Vendor Negotiation and Implementation of the new platform
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  • Target
    Telephony Business Analyst
    Target Oct 2005 - Nov 2006
    Minneapolis, Mn, Us
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  • Metris Companies
    Network Operations Manager
    Metris Companies Aug 1999 - Oct 2005
    Us
    Responsible for desktop operations, telephony engineering and project management. Supported multiple contact center locations across the USA.
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  • At&T
    Operations Support Manager
    At&T Jan 1987 - Jul 1999
    Dallas, Tx, Us
    View

Annette Schultz Skills

Process Improvement Call Center Vendor Management Disaster Recovery Program Management Cross Functional Team Leadership Sdlc Business Analysis Business Intelligence Project Portfolio Management Project Planning Visio Pmp Integration It Strategy Software Documentation Team Leadership It Service Management Analysis It Management Team Building Business Process Improvement Requirements Analysis Itil Risk Management Leadership Pmo Project Management Management Business Process Requirements Gathering Ms Project Agile Methodologies Sharepoint Software Project Management Data Center Strategy Security Analytics Crm Call Centers

Annette Schultz Education Details

  • St. Catherine University
    St. Catherine University

Frequently Asked Questions about Annette Schultz

What company does Annette Schultz work for?

Annette Schultz works for Target

What is Annette Schultz's role at the current company?

Annette Schultz's current role is Technology Operations Center, Reliability Response at Target.

What is Annette Schultz's email address?

Annette Schultz's email address is an****@****ast.net

What is Annette Schultz's direct phone number?

Annette Schultz's direct phone number is +1 612-304*****

What schools did Annette Schultz attend?

Annette Schultz attended St. Catherine University.

What skills is Annette Schultz known for?

Annette Schultz has skills like Process Improvement, Call Center, Vendor Management, Disaster Recovery, Program Management, Cross Functional Team Leadership, Sdlc, Business Analysis, Business Intelligence, Project Portfolio Management, Project Planning, Visio.

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