Researched and wrote essays for inclusion in the "International Directory of Company Histories," a publication of Gale Research, part of Cengage Learning.

Educated team members about quality management systems in preparation for ISO 9001 certification.

As Development Manager, led team of 50+ technical writers, diagnostic engineers, and project managers in the publication of automotive workshop manuals. Also served on a special committee to implement ISO 9001 standards and earn certification. As Human Resources Specialist, helped establish company policies, and specialized in coaching supervisors in the development and delivery of effective performance appraisals.

Hired into company as an Assistant Editor and earned 3 promotions in as many years to become a Managing Editor. In my various capacities as Editor I helped research, write, copyedit, and project-manage print and electronic directories. As Managing Editor I was responsible for scheduling, resource allocation, budgeting, and development of a team that published directories related to the information industry. I specialized in streamlining, standardizing, and documenting procedures, and excelled… Show more Hired into company as an Assistant Editor and earned 3 promotions in as many years to become a Managing Editor. In my various capacities as Editor I helped research, write, copyedit, and project-manage print and electronic directories. As Managing Editor I was responsible for scheduling, resource allocation, budgeting, and development of a team that published directories related to the information industry. I specialized in streamlining, standardizing, and documenting procedures, and excelled at quickly training teammates and fostering a positive work environment. Show less