Anne W. Email and Phone Number

Self driven, professional with 10+ years experience in Business and Quality Management QA, QC and Compliance in regulatory industries (NHS Health Care and manufacturing Pharmaceutical, Engineering and Food) works to various standards and frameworks eg NICE guidelines and the MHA/MCA. Has good knowledge around risk assessment and care planning. Practical experienced in GMP/GDP. ISO, H&S and Environmental standards. Consistently delivers on quality objectives eg to maintain CQC Registration and NHSE Contract as Quality Improvement Lead. As Business Development & Quality Manager achieved AS9100C ISO 9001:2008 aerospace certification. Leads by example demonstrating enthusiasm through work. With strong communication skills comfortably engages with stakeholders at all levels to provide QA and promote good PR. With an eye for detail undertakes quality reviews, audits and manages risk. With, excellent investigative skills, manages deviations from process and customer complaints, analytical and problem solving personality responds to quality/performance issues and identifies RCA and develops CAPAs. A good organiser/planner works to tight timescales, meets/exceed KPI targets. Has an inquisitive mind and passion for learning. Adapts positively to change and works well under pressure in busy environments. With excellent IT skills effectively manages QMS. Ensures daily work/production schedules are delivered. Enables continuous improvements to take place and delivers customer satisfaction. Has a strong background in business management/administration ie contracts, sales, procurement, invoicing accounts, facilities and customer service.