• Manage the global business continuity lifecycle, including the development and maintenance of 25 business continuity plans, crisis management plan, and disaster recovery plan.• Oversee and record crisis management protocols. Serve as the administrator for AlertMedia (emergency communication software).• Conduct annual risk assessments and Business Impact Analyses (BIA) for 12 teams over a span of 13 years. Identify RTOs, RPOs, critical business functions, and potential threats to… Show more • Manage the global business continuity lifecycle, including the development and maintenance of 25 business continuity plans, crisis management plan, and disaster recovery plan.• Oversee and record crisis management protocols. Serve as the administrator for AlertMedia (emergency communication software).• Conduct annual risk assessments and Business Impact Analyses (BIA) for 12 teams over a span of 13 years. Identify RTOs, RPOs, critical business functions, and potential threats to protect assets and recover from disruptions.• Carry out annual global tabletop simulation exercises for business continuity.• Design and implement training programs to educate employees on business continuity best practices.• Create and distribute incident management guidelines and procedural instructions to enable a team of 15 employees to effectively respond to and manage events and technology outages.• Develop, manage, and communicate the incident management process. Collaborate closely with IT and Tools and Technology team.• Lead customer regulatory compliance and governance audits, including vendor integrated recovery testing, SOC audits, and vendor security risk assessments. Respond to EU, PII, and DORA requests.• Ensure that third-party vendors and suppliers adhere to business continuity standards.• Work and build relationships with key stakeholders from all business divisions including Facilities, Security, Information Technology, Support Services, Tools and Technology, Real Estate, Human Resources, Public Relations, Legal, Privacy, and Procurement.• Compliant with ISO 22301 standards.• Acquire and manage Government Emergency Telecommunication Services (GETS Cards) from the Department of Homeland Security.• Engage in procurement-related activities such as obtaining quotations, creating purchase orders, and processing receipts. Show less

• Manage the global business continuity lifecycle, including the development and maintenance of 25 business continuity plans, crisis management plan, and disaster recovery plan.• Oversee and record crisis management protocols. Serve as the administrator for AlertMedia (emergency communication software).• Conduct annual risk assessments and Business Impact Analyses (BIA) for 12 teams over a span of 13 years. Identify RTOs, RPOs, critical business functions, and potential threats to… Show more • Manage the global business continuity lifecycle, including the development and maintenance of 25 business continuity plans, crisis management plan, and disaster recovery plan.• Oversee and record crisis management protocols. Serve as the administrator for AlertMedia (emergency communication software).• Conduct annual risk assessments and Business Impact Analyses (BIA) for 12 teams over a span of 13 years. Identify RTOs, RPOs, critical business functions, and potential threats to protect assets and recover from disruptions.• Carry out annual global tabletop simulation exercises for business continuity.• Design and implement training programs to educate employees on business continuity best practices.• Create and distribute incident management guidelines and procedural instructions to enable a team of 15 employees to effectively respond to and manage events and technology outages.• Develop, manage, and communicate the incident management process. Collaborate closely with IT and Tools and Technology team.• Lead customer regulatory compliance and governance audits, including vendor integrated recovery testing, SOC audits, and vendor security risk assessments. Respond to EU, PII, and DORA requests.• Ensure that third-party vendors and suppliers adhere to business continuity standards.• Work and build relationships with key stakeholders from all business divisions including Facilities, Security, Information Technology, Support Services, Tools and Technology, Real Estate, Human Resources, Public Relations, Legal, Privacy, and Procurement.• Compliant with ISO 22301 standards.• Acquire and manage Government Emergency Telecommunication Services (GETS Cards) from the Department of Homeland Security.• Engage in procurement-related activities such as obtaining quotations, creating purchase orders, and processing receipts. Show less