Ann Cobb Email & Phone Number

Richmond, VA, US

• Directly manage Account Supervisors, Account Managers and a Production Manager.
• Provide leadership and strategic direction to Account Services Department. Responsible for yearly reviews, problem solving, account assignments and training.
• Provide long-term planning for personnel and client accounts.
• Oversee process and quality control.
• Provide support in the strategic development and communication roadmaps for client marketing programs.
• Responsible for development of project / creative brief, schedules and serve as team liaison with production vendors, creative and data teams to ensure schedules and strategy are maintained.

Richmond, VA, US

Responsibilities include managing Account Services department; supervising several client account teams, daily client interaction, problem solving, overall project management for multiple clients that include financial and merger/acquisition sectors

Managed account managers for retail banking and merger acquisition campaigns. Coordinated direct marketing projects; managed day-to-day client contact; problem-solving and creative and data processing scheduling and quality control.

Managed account managers for retail banking and merger acquisition campaigns. Coordinated direct marketing projects for multiple campaigns; managed day-to-day client contact; problem-solving and creative and data processing scheduling and quality control.Also worked as an Account Manager and Account Assistant (1995 - 2000)

Managed temporary employment and temp-to-perm staffing needs for multiple clients. Interviewed and tested candidates to match them to appropriate staffing postions ranging from executive assistants, customer service and banking to administrative and light industrial work. Maintained excellent relationships with clients to grow client base and staffing.