Аnn Hetman Email & Phone Number

Cracow, Małopolskie, Poland

- Updated project documentation, including expenses, client payment statuses, publication schedules, etc.- Participated in the development of training programs and created content to support educational goals, including articles, presentations, social media posts, and content for educational channels, etc.- Maintained daily communication with clients, partners, and project contractors (via email, phone, Instagram/Telegram, website)- Conducted research, gathered and analyzed information based on manager requests- Participated in negotiations, business meetings, special events, and prepared summaries/timelines of follow-up tasks- Executed special assignments from the manager (e.g., creating a basic website layout, participating in the transcription of Polish-language lectures on the history of Ukraine, etc.)

Cracow, Małopolskie, Poland

- Analyzed the existing database of project training materials and developed proposals for its improvement- Created and systematized training materials (presentations, spreadsheets, audio/video materials, tests, etc.)- Prepared and published materials on training platforms

Ukraine

- Participation in client negotiations, preparation of presentations and proposals- Ensuring daily communication with the client to complete ongoing project tasks- Involvement in project management and handling client requests (indoor/outdoor advertising, special projects, digital, etc.)- Task assignment and supervision of subcontractors' work within the project scope (targetologist, SMM manager, 3D motion designers, etc.)- Preparation and coordination of project documentation with project stakeholders, including estimates, timeline, as well as ongoing reporting- Contribution to the development and implementation of work standards, including streamlining document flow

Ukraine

- Coordinated with key clients (13 VIPs) and assisted in expanding various marketing strategies- Monitoring the team's tasks execution: targeting specialist, copywriter, designer - Tracking KPIs to support decision-making throughout the project

Ukraine

- Monitoring the client support process managed by department experts (team of 8 experts)- Organizing and conducting recruitment and onboarding processes- Сreation, maintenance and input information into databases, including writing posts, instructions, articles, mailing lists, presentations and educational materials

Ukraine

- Providing omni-channel technical support for clients in the field of blockchain, fitness, branding, marketing and art- Developing and implemented content materials aligned with project themes, including instructions, articles, newsletters, and presentations- Tracking KPIs to support decision-making throughout the project

Master'S Degree, Psychology Of Business

Bachelor'S Degree, Social Management