Operations Manager
Current• Oversee a high performing team of 94 ambassadors and held accountable for the performance and training management.• Set targeted goals for the ambassadors and coach and keep them motivated to attain their objectives successfully. • Administer two different terminals at JFK Airport; enable 33 ambassadors to achieve their goal in a single month efficaciously.•Maintain effective communication with the entire staff about their goals and performance, mentor and guide new hires and keep up to date with monthly trainings and updates.