Annick Daems
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Annick Daems Email & Phone Number

Customer Success Manager @ Nexuzhealth | Customer Experience, Business Insights, Technology, Project Management, Organizational Culture at nexuzhealth
Location: Ghent Metropolitan Area, Belgium, Belgium 12 work roles 3 schools
2 phones found area 479 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Customer Success Manager @ Nexuzhealth | Customer Experience, Business Insights, Technology, Project Management, Organizational Culture
Location
Ghent Metropolitan Area, Belgium, Belgium
Company size

Who is Annick Daems? Overview

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Annick Daems is listed as Customer Success Manager @ Nexuzhealth | Customer Experience, Business Insights, Technology, Project Management, Organizational Culture at nexuzhealth, a company with 90 employees, based in Ghent Metropolitan Area, Belgium, Belgium. AeroLeads shows phone signal with area code 479 and a matched LinkedIn profile for Annick Daems.

Annick Daems previously worked as Customer Success Manager at Nexuzhealth and Associate Director Customer Success at Cerba Research. Annick Daems holds Postgraduate Degree, Project Management from Ehsal Management School.

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nexuzhealth

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Profile bio

About Annick Daems

I have over ten years of experience leading teams and supporting customers in the life science and technology industry. Gained an in-depth understanding of HR, customer service and experience, and organizational change programs.Developing innovative, long-lasting solutions that improve patient, staff, and client quality of life is my passion. Creating a healthy organizational culture, implementing CSR and sustainability initiatives, and streamlining processes, services, and products are just a few of the projects I have initiated and overseen.

Listed skills include Cross Functional Team Leadership, Project Portfolio Management, Process Improvement, Project Management, and 7 others.

Current workplace

Annick Daems's current company

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nexuzhealth
Nexuzhealth
Customer Success Manager @ Nexuzhealth | Customer Experience, Business Insights, Technology, Project Management, Organizational Culture
hasselt, limburg, belgium
Website
Employees
90
AeroLeads page
12 roles

Annick Daems work experience

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Customer Success Manager

Current

Antwerp, Flemish Region, Belgium

Aug 2024 - Present

Associate Director Customer Success

Gent, Vlaanderen, België

As the person in charge of customer success operations, it was my responsibility to monitor KPIs related to client health that generated insights directing proactive client interactions. Utilizing technology and customer, employee, and patient journey mapping were key to establishing this new capability within Cerba Research in order to enhance the overall.

May 2021 - Jan 2024

Lead Proposals Europe

Ghent

Managing a team of five proposal managers responsible for creating clinical trial lab service budgets. In addition to leading the team, I am in charge of resource allocation, coaching, process enhancement and delivery of tools and analytics.Taking part in multidisciplinary project teams to enhance the customer experience and the purchasing process overall.

Mar 2020 - Apr 2021

Wine Consultant

De Wijnrank Shop

Schilde

Oct 2019 - Mar 2020

European Lead Hr & People Success

Ghent/Utrecht/London

A full-service digital consultancy, Appnovation specializes in the conception, creation, and maintenance of captivating user experiences. There are 300 employees working in offices worldwide.In October 2016, Wunderkraut Belgium and the Netherlands were acquired by Appnovation.Accountable for creating an engaging culture centered on organizational.

May 2019 - Oct 2019

Director Operations

Antwerp, Ghent

In our operations team, I oversee a group of four individuals. I am in charge of overseeing all HR-related activities and leading the financial facets of profit and loss management and cost control. My facility management responsibilities include two office moves and a full office renovation. IT tool management.

Jul 2018 - Apr 2019

Hr Manager | Partner

Antwerp/Ghent

Wunderkraut Benelux, a digital agency specializing in open technologies, works with customers such as Carrefour, Voka, Swift, Suzuki, the EU Commission, ZNA, UZA, VUB, Johnson & Johnson, Sensoa, and Doctors Without Borders. Staff of 45 people with offices in Antwerp, Ghent, and Utrecht. Leading the HR team, we are responsible for all HR domains, including.

Apr 2017 - Jun 2018

Customer Relationship Manager | Partner

Antwerp/Ghent

Managing our client and partner interactions. In charge of marketing, events, sales, and tender management in addition to project management.

Jan 2014 - Mar 2017

Global Access Program Manager

Beerse, Belgium

Healthcare company with expertise in innovative medicine and MedTech. Worldwide presence with >150,000 employees.Overseeing the program management of J&J's initiatives and strategies related to accessibility and affordability. Heading up the Project Management Office (PMO) and supporting the Global Pharmaceutical Access Committee.

Nov 2012 - Dec 2013

Senior Executive Assistant

Beerse, Belgium

I am in charge of overseeing the entire planning, coordinating, and program management support of conferences, workshops, and training sessions aimed at implementing and improving market access throughout the European, Middle East, and African regions. Execution and follow-up of all activities related to the day-to-day operational leadership of the.

Sep 2002 - Aug 2008

Clinical Trial Assistant

Beerse, Belgium

In accordance with ICH/GCP guidelines and the company's SOPs, provide administrative support to the clinical project team throughout all phases of the clinical trial. More precisely, general administrative duties include maintaining and overseeing data entry into approved clinical tracking systems in compliance with project specifications, including.

Jul 2001 - Aug 2002
Team & coworkers

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3 education records

Annick Daems education

FAQ

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What company does Annick Daems work for?

Annick Daems works for nexuzhealth.

What is Annick Daems's role at nexuzhealth?

Annick Daems is listed as Customer Success Manager @ Nexuzhealth | Customer Experience, Business Insights, Technology, Project Management, Organizational Culture at nexuzhealth.

What is Annick Daems's phone number?

AeroLeads has found 2 phone signal(s) with area code 479 for Annick Daems at nexuzhealth.

Where is Annick Daems based?

Annick Daems is based in Ghent Metropolitan Area, Belgium, Belgium while working with nexuzhealth.

What companies has Annick Daems worked for?

Annick Daems has worked for Nexuzhealth, Cerba Research, De Wijnrank Shop, Appnovation, and Wunderkraut Belgium.

Who are Annick Daems's colleagues at nexuzhealth?

Annick Daems's colleagues at nexuzhealth include Luca Guarraci, Glenn Segers, Mieke Buckinx, Ian Froyen, and Jordi Bostoen.

How can I contact Annick Daems?

You can use AeroLeads to view verified contact signals for Annick Daems at nexuzhealth, including work email, phone, and LinkedIn data when available.

What schools did Annick Daems attend?

Annick Daems holds Postgraduate Degree, Project Management from Ehsal Management School.

What skills is Annick Daems known for?

Annick Daems is listed with skills including Cross Functional Team Leadership, Project Portfolio Management, Process Improvement, Project Management, Product Launch, Web Development, Agile Methodologies, and Html.

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