Aniela Bochen Email & Phone Number

Manchester, Gb

Virtual

• Developing the brand of virtual personal assistant / freelance services – creating and promoting the identity of the services offered.• Client onboarding and communication – conducting initial consultations to understand client needs and providing tailored solutions via email, text, or other channels.• Marketing – promoting services on social media and engaging with potential clients.• Networking and client maintenance – building and maintaining relationships with clients.• Business operations – managing the day-to-day aspects of the business to ensure smooth and efficient service delivery.• Finance tracking – keeping track of expenses and handling invoicing.• Document preparation – efficient transcription, transferring text, redactions, drafting correspondence, and document formatting and conversions.• Branding of documents and website – creating consistent and professional branding across documents and the website.• Wellbeing support – managing schedules and emails, offering compassionate listening and texting services, and providing goal accountability.• Project management – coordinating client projects to ensure timely completion and quality results.• Time management and prioritisation – helping clients manage time effectively, set priorities, and ensure tasks are completed on time.• Confidentiality and Data Protection – ensuring all client information is handled confidentially and in compliance with data protection rules and conflict-of-interest protocols.

London, England, United Kingdom

• Developing good working relationships with internal colleagues and clients. • Ad-hoc and administrative support. • Training and supervision of new starters and admin members.• Maintaining electronic client files. • Coordinating team diaries, assisting with events, arranging meetings and travel. • Drafting correspondence, transcriptions, and document formatting. • Preparing monthly client billing, expense claims, and assisting with general finance tasks.• Assisting with internal projects.

Manchester, England, United Kingdom

• Preparing case bundles and documenting against agreed protocols.• Creating chronologies of various records and documents and assisting with case reviews.• Diary management. • Training new starters in person and virtually. • Assisting IT with system testing and virtual training.

Manchester, United Kingdom

• Communicating, supporting, and advising all team members, clients and third parties. • File management, faxing, scanning, photocopying, and filing• Preparing case bundles and chronologies of medical records accordingly. • Operating Outlook, Microsoft Office Packages, PDF Docs, Adobe, and internal systems. • Stationery ordering.• Ad-hoc responsibilities. • Prioritising and working to tight deadlines.• Complying with firm’s training requirements, following set procedures and performance development.

Middleton/Manchester

• Covering reception area when necessary.• Supporting all team members and clients by taking initial instructions, covering marketing stand, and providing translation assistance. • Sorting incoming and outgoing mail including the use of franking machine. • Daily banking and Petty Cash. • Stationery ordering and maintenance. • Responsible for own self-development and training.• File management using ALB and ProClaim systems.• Copy typing, faxing, photocopying, scanning, and filing. • Preparing document bundles. • Ensuring confidentiality of all practice and client documentation and information.

Middleton, United Kingdom

• Using Microsoft Office and software packages. • Assisting with research and internal projects. • Assisting customers with computer management. • Photocopying, filing, and housekeeping. • Providing general office assistance.

Middleton, United Kingdom

• Assisting with student and visitor enquiries face to face and over the telephone. • Using Microsoft Office package and Outlook.• Responsible for postal internal and external deliveries.• Stationery ordering for all college departments. • Working to deadlines following data protection guidelines.• Providing a safe working environment.• Training in Data Protection Act, Fire and Prevention, Safeguarding, Equality and Diversity.

Bachelor'S Of Science (Honours), Psychology

Level 3, Business Administration / Personal Assistant, Diploma Level 3