• Planning, organizing, promoting, facilitating and coordinating many different types of events.• Devising and presenting ideas and strategies. • Monitoring and coordinating the timeline of each and every event, making sure it meets the expectations of the company and our customers.• Plan and arrange product launches, fairs, exhibitions, press conferences, charity events, corporate meetings, business meetings, employee appreciation events, staff parties and staff… Show more • Planning, organizing, promoting, facilitating and coordinating many different types of events.• Devising and presenting ideas and strategies. • Monitoring and coordinating the timeline of each and every event, making sure it meets the expectations of the company and our customers.• Plan and arrange product launches, fairs, exhibitions, press conferences, charity events, corporate meetings, business meetings, employee appreciation events, staff parties and staff programs.• Manage correspondence.• Preparing detailed report on all the events.• Planning and executing In-store activities and special events with the brand mascot “Freddy Wonderman”.• Being the brand’s spokesperson or MC (Master Ceremonies) for all the events.• Brand ambassador of Fantasy World at all times.• Interact with vendors and event management companies if necessary to find quality ingredients that cater to specific events or activities.• Monitoring expenses for all events to ensure they are completed within agreed budgets.• Maintains a strategic working relationship with the team.• Ensuring adequate staffs are available for the event.• Identifying opportunities up to sell.• Reviewing and sourcing the locations where the event is to be held.• Sourcing and securing sponsorship. • Building a good client and sponsor relationship.• Maintain and update customer databases. • Conducting Marketing research such as customer questionnaires and focus groups. • Working with in- house to produce marketing materials of visuals impact and within brand guidelines.• Edit and design promotional materials and work with printer and designer to develop event invitations.• Create invitee list.• Keep inventory backdrops, banners, mascots costumes and events materials. Ensures that all are available and in good condition.• Responds to inquiries from the public about the events, including assisting the media requests.• Liaising with Marketing Manager and PR colleagues to promote the event. Show less

• Advising clients on the best products to compliment their appearance• Suggesting products, explaining how products work, demonstrating how to use products.• Present clients with top level of makeup knowledge and application. • Utilize ice-breakers to develop relations with clients. • Ensure to ask open-ended, question queries to know about skin care and varied beauty needs. • Confirm client requirement and present products through education and demonstration. • Confirm… Show more • Advising clients on the best products to compliment their appearance• Suggesting products, explaining how products work, demonstrating how to use products.• Present clients with top level of makeup knowledge and application. • Utilize ice-breakers to develop relations with clients. • Ensure to ask open-ended, question queries to know about skin care and varied beauty needs. • Confirm client requirement and present products through education and demonstration. • Confirm choices and execute sale closure. • Assist to maintain steady standards of maintenance, cleanliness and organization. • Maintain the brand value of the product and simultaneously attract the customers. • Updated with the recent market price and futuristic value of the products.• Develop and ensure an environment giving fairly and respectful treatment to all employees. • Keeping records of regular customers in order to provide a personalized service. • Displaying and restocking products. • Carrying out routine sales tasks such as wrapping purchases and handling payments. Show less

• Carrying out routine sales tasks such as wrapping purchases and handling payments.• Deliver excellent customer service, at all times.• Serve and present hot non-alcoholic beverages quickly and efficiently, meeting our standards.• Keep up to date with current promotions and new products.• Make customers aware of offers on our great food and drink range.• Describe menu items to customers or suggest products that might appeal to them.• Speak to customers to ensure that… Show more • Carrying out routine sales tasks such as wrapping purchases and handling payments.• Deliver excellent customer service, at all times.• Serve and present hot non-alcoholic beverages quickly and efficiently, meeting our standards.• Keep up to date with current promotions and new products.• Make customers aware of offers on our great food and drink range.• Describe menu items to customers or suggest products that might appeal to them.• Speak to customers to ensure that they are satisfied with their meals.• Maintain personal knowledge by completing in-house training and workbooks.• Always adhere to all company policies and procedures and licensing laws.• Be involved and contribute at team meetings.• Carry out instructions given by the management team and head office. Show less

• Carried out instructions given by the management team and head office.• Support and provide superior service via phones, e-mails and faxes as a receiver and caller• Used questioning and listening skills that support effective telephone communication.• Used an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.• Understand the impact of attitude in handling calls… Show more • Carried out instructions given by the management team and head office.• Support and provide superior service via phones, e-mails and faxes as a receiver and caller• Used questioning and listening skills that support effective telephone communication.• Used an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.• Understand the impact of attitude in handling calls professionally• Effectively deal with job stress, angry callers, and upset customers• Used the most appropriate way to communicate with different behavior types on the telephone.• Apply the elements of building positive rapport with different types of customers over the phone.• Applied the proper telephone etiquette to satisfy various customer situations.• Applied appropriate actions to effectively control a telephone call.• Identifying voice skills and how to enhance a good telephone presentation.• Meets commitments to customers.• Other duties as assigned.• Displaying Time flexibility towards shifts as per work floor requirements Show less

• Deliver excellent customer service, at all times.• Assist in keeping the hotel reception area clean and tidy, at all times.• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.• Administer all reservations, cancellations and no-shows, in line with company policy.• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales… Show more • Deliver excellent customer service, at all times.• Assist in keeping the hotel reception area clean and tidy, at all times.• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.• Administer all reservations, cancellations and no-shows, in line with company policy.• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities.• Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety• Conduct regular security checks throughout the day and report any security issues to line manager.• Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment.• Provide reports, as required, for housekeepers and management.• Responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services.• Maintain personal knowledge by completing in-house training and workbooks.• Always adhere to all company policies and procedures and licensing laws.• Involved and contribute at team meetings.• Carried out instructions given by the management team and head office.• Always adhere to all company policies and procedures and licensing laws.• Attend, contribute and be involved with team meetings. Show less