Annie Cronin Email & Phone Number

Los Angeles, Ca, Us

Head of Organization Development team with 5 current direct reports. Partner with senior clients across the health system to design customized talent strategy interventions. Responsible for learning management, performance management, workforce analytics, organization development and enterprise change management.

Los Angeles, Ca, Us

Provide internal consulting services to clinical and administrative clients, specializing in organizational change management, leadership development, and project management and communications. Designed and led performance management and manager effectiveness training programs.

Toronto, On, Ca

Led organizational change efforts for large-scale transformations, including behavioral change, training, culture, communications and readiness, organizational effectiveness, user adoption and stakeholder engagement.• Designed change and training strategy for $26MM finance transformation and SAP implementation at leading online payments company.• Led 5 person organizational change management team supporting financial improvement initiative and SAP implementation at energy utility that impacted 3000 users.• Designed and executed communications, engagement strategy, including direct user support during 3 system go-live periods; employee readiness increased from 66% to 85% due to engagement tactics. • Developed and launched centralized communications and training portal accessible to all 3000 employees, creating a one-stop-shop for live program information including FAQs and job aids.• Managed team through delivery of comprehensive end user and leadership training program that launched blended learning content and trained 330 participants in live instructor led courses.• Conducted due diligence assessment of culture and operations alignment between acquiring firm and target; findings incorporated into detailed transition and acquisition plan to mitigate identified talent retention risks. • Led business development efforts through entire sales cycle, from initial client contact through RFP response and close. Designed customized approaches to fulfill client needs and managed resource allocation, timelines and pricing. Participated in vendor presentations. • Managed projects from inception through completion. Designed and tracked project plans, project timelines, risk and issue logs, and status.

Toronto, On, Ca

• Led comprehensive change strategy to facilitate transformation of 1300 employee global IT function to optimize operations and enhance organizational capabilities. Designed and implemented program including leadership alignment, stakeholder engagement, global communications, change readiness, and support of the HR workforce transition strategy. Managed project management activities including onboarding, status, timeline, financials, and scope.• Supported build of IT organizational change management Center of Excellence (CoE). Designed and implemented training strategy to equip business unit project leaders with change program management skills and capabilities. Developed instructional toolkits and templates to implement change management activities at project and program level; facilitated multiple training workshops on the new material.• Led communications and change management to support 60+ employee IT workforce transitioning to outsourced service delivery model.• Developed process and system training to support 26,000 employees impacted by global SAP system implementation and new Target Operating Model.• Supported business development initiatives; developed materials for 2 winning pursuits and secured 4 engagement extensions due to exceptional client service and relationship management.

Portland, Or, Us

• Led organizational strategy and process development redesign for new energy efficient soybean processing facility, realigning priorities toward achieving financial sustainability.• Developed financial model and identified operational risks in product pricing and employee compensation; projected a 15% increase in operating income.

New York, New York, Us

• Developed training toolkit to guide Walmart buyers to implement a new sustainability reporting initiative; conducted leadership interviews to define approach to manage stakeholders impacted by process redesign; results incorporated into e-learning module launched to 30 product categories.• Assessed stakeholder engagement in multi-sector consortium and created strategy for enhanced communication and collaboration across partnership.

Armonk, New York, Ny, Us

• Managed business operations for 15-person IBM Army Account business development team responsible for >$100MM revenues annually.• Developed and presented to leadership strategic and financial forecasts for company wide annual reports and identified new business opportunities to meet YOY growth targets.• Managed >$1MM pursuit and business development budget in support of closing business from account pipeline.

Armonk, New York, Ny, Us

• Managed business operations for 15-person IBM Army Account business development team responsible for >$100MM revenues annually.• Led application and integration testing for a systems implementation of a grants management program that processed 100,000 individual awards totaling over $40B annually. • Analyzed product requirements, wrote test cases and directed full test life cycle for two functional areas of the web application, leading to the identification and removal of over 90 critical system defects.

Master Of Business Administration (Mba)

Master Of Science (Ms), Environmental Policy & Planning

Ba, Religion, Art History