- Manages onboarding and offboarding for Contingent Workers- Oversees high priority projects ensuring that deliverables are met - Implements new processes and creates standard operating procedures - Leads training sessions with new team members to ensure success- Identifies offshore opportunities and trains the teams accordingly - Manages daily and weekly reporting through excel- Works HR cases and onboarding tickets via ServiceNow - Provides excellent customer service to internal teams, clients, and contingent workers- Collaborates with internal teams to resolve issues during the onboarding process- Assists with laptop returns once a contingent worker is offboarded- Creates process workflows using Visio- Leverages technology to optimize processes- Manages the team’s mailbox to assist with general inquiries - Provisions technology and assists with set up- Completes audits to ensure overall compliance

- Managed onboarding for a high volume market (up to 30 consultants on a weekly basis.) - Implemented all pre-hire requirements based on client needs including: Background checks, drug screens, I9 verification, and onboarding paperwork. - Ensured the consultant is compliant per the client requirements before walking on site. - Maintained strong communication with internal staff, consultants, and clients by assisting them with questions regarding timecards, payroll, benefits and onboarding. - Managed consultant time card tracking and client invoicing - Served as a point of contact for consultants once on assignment and alerting the Account Manager and Recruiter of any questions or concerns they may have. - Assisted core new hires with desk set-up, team introduction, parking, and all other internal paperwork

-Developed relationships with potential clients both on the phone and in-person to identify and fulfill individual company needs.-Collaborated with recruiters on a daily basis to ensure client satisfaction-Prospected new business using job boards, news articles, and through more creative means by observing the names on billboards/buildings while on the road-Marketed company value through email blasts and LinkedIn messages -Booked and attended client meetings on a near daily basis -Successfully met 100 call/email quotas on a daily basis using Salesforce

-Managed the social media pages (Facebook and Twitter) for three branches.-Updated the sales leads daily using Microsoft Excel. -Created a monthly mass email to be sent to candidates.-Updated emails in system including: changes to emails, remove emails for undeliverables,change to unsolicited for removal emails, add new contacts/emails from out of office replies.-Wrote job ads as they come in to be posted on the website.-Assisted the front desk in answering the main office line to ensure that clients/candidates got in contact with the correct person.-Assisted with general candidate inquiries.

-Met and exceeded personal and department sales goals. -Provided excellent customer service. -Stocked and merchandised the department.

-Managed the company's social media pages (Facebook and Twitter.)-Created content for the company blog. -Generated leads using Microsoft Excel. -Scheduled calls with potential customers to provide them with more information about our service.