Focusing on global growth accounts, I orchestrate robust partnerships and comprehensive engagement strategies that drive business growth and revenue. With over 15 years of experience in technology sales and operations, I excel in creating memorable customer experiences and streamlining processes. My deep understanding of business challenges allows me to deliver strategic solutions that ensure customer success.

• Process import/export declarations and act as coordinator and liaison with internal clients, and Raytheon’s service providers and government agencies. • Utilize SAP’s MMPP to forecast shipments in order to prioritize and increase cash collection. • Proactively solve service failures by discussing needs with internal customers, and escalating issues to an executive audience and ensuring a timely resolution. • Support internal, external, and government-directed compliance audits and assessments.• Test, implement, and reveal business conversions, SAP’s GTS enhancements and automations, and user interface integrations. • Encourage business improvements by continuously assessing training curriculum and updating processes and tools to minimize business variances and gaps.• Ability to prioritize requests, follow up, and service issues in a fast paced, changing environment.

• Managed a team of financial analysts; responsible for onboarding, training, allocating workload, and ensuring compliance with Raytheon policy and Governmental regulations. • Communicated all team issues and potential solutions to management and executive leaders. • Ensured all department activity was captured by analyzing monthly billed Sales reports.• Created internal reporting mechanisms to increase cash collections and close out contracts.• Supported multiple Raytheon subsidiary conversions onto SAP’s SD to centralize work, leverage economies of scale, and increase efficiency.

• Responsible for all Inter-Organizational Transfer invoicing activity for multiple business units.• Developed new IOT setup and billing procedures, as well as reconciliation reports.• Created, tracked, and reconciled all Performance Based Payment (PBP) invoicing activity.• Conducted quarterly audits to comply with departmental procedures.• Supported DCMA with reconciling contract funding by utilizing data captured in SAP’s SD.• Executed the DFAS “Cancelling Funds” Report to assist in the reduction of cash flow issues related to DOD canceling and expiring funds.

• Responsible for all Progress Payment invoicing activity for multiple business units.• Acted as the Performance Based Payment backup, and taught classes on how to successfully implement a PBP contract to numerous contracts, financial analysts, and leadership teams.• Improved cash flow by administrating internal reports; recovered $20M, and interfacing with the shipping community to correct errors, allowing for the successful submission of invoices.

Audited contract data in SAP, in preparation for final contract close-out. Assisted with the migration to a paperless environment and successfully managed several concurrent task based initiatives for DIG team leaders.