Annie Joseph Email and Phone Number

Provide accommodation management services to an assigned portfolio of RPS clients; and, provide professional accommodation management advice to other members of the Client Service Unit.

Customer Relationship Management:- Establish and maintain world class customer relations with tenants- Administer and coordinate tenant construction and move-in's- Prepare welcome packages for new tenants moving into assigned portfolio- Plan new tenant welcome breakfasts and flower arrangements- Organize and coordinate tenant events as requiredOperations:- Provide day-to-day operations management of 401 West Georgia, 800 Burrard and 1133 Melville- Direct the… Show more Customer Relationship Management:- Establish and maintain world class customer relations with tenants- Administer and coordinate tenant construction and move-in's- Prepare welcome packages for new tenants moving into assigned portfolio- Plan new tenant welcome breakfasts and flower arrangements- Organize and coordinate tenant events as requiredOperations:- Provide day-to-day operations management of 401 West Georgia, 800 Burrard and 1133 Melville- Direct the activities of workers engaged in operating and maintaining the facilities and equipment in the office building.- Ensure quality of operating services, both internal (i.e. engineering) and third party (i.e. janitorial and construction)- Perform regular building tours at various times/days to ensure smooth operations- Coordinate with building vendors such as cleaning, security and parking- Perform regular cleaning tours with the cleaning Supervisor- Assist Property Manager with sustainability challenge initiatives- Participate in Emergency Response (training, annual building evacuation)Financial:- Create and manage property budget- Review quarterly reforecast- Review monthly and YTD GL- Review monthly accruals- Complete variance reports Show less

- Set up monthly rental charges for new and existing tenants of office and industrial properties- Processed invoices for retroactive billing, adjustments and other fees- Liaised and provided support to Property Managers, Leasing and Accounting