Duties included:- Working within the Court of Protection team, which was responsible for over 60 different clients and took care of the needs of individuals who lack the capacity to look after their financial and property affairs.- The ability to multitask effectively and calmly, while working in a fast-paced environment under pressure. - - - Organising solutions to a series of problems from paying bills to reviewing relevant financial reports.- Strong communication abilities, along with empathy when dealing with vulnerable people. Speaking to clients and their family members to gain an understanding of their wishes in dealing with their affairs. - Preparing legal documents including COP forms to be sent to the court.

Duties included:- Taking requests and orders via telephone, demonstrating an ability to work within a customer relations environment.- Ability to maintain a positive attitude at all times even in challenging situations, approaching customers and situations with utmost patience and respect at all times.- Working within a team-orientated workplace, demonstrating people skills and the ability to compromise.- Ensuring a presentable appearance along with a warm and approachable disposition.

- Received Fundraiser of the Month in February 2020.- Consistent sales record; achieving and going beyond targets on a monthly basis. - Building meaningful relationships with clients, providing clarity in terms of the role of the company. - Constantly reviewing and increasing knowledge in terms of an adapting organisation.- Confidence and resilience in speaking with the general public, displaying the ability to reason with individuals in difficult circumstances.