Manage accounts in the South West Europe and Far East:-Provide support to clients such as quotations, product information, samples, product updates (e.g regulation changes) and marketing materials -Communicate with customers on a daily basis and liaise with departments internally such as technical, purchasing and production teams in order to gather information to answer client queries in a timely manner-Review forecasts and analyse sales versus forecast figures to ensure stock availability for customers-Review stock and packaging reports to monitor stock levels and de-list product lines-Work on design briefs for product artwork and marketing materials-Launch of products for international markets in own brand and private label, managing process from start to finish including feasibility stage, costings, quotation and design briefs for labelling/packaging -Maintain good rapport with existing accounts and also foster new business relationships by following up potential leads-Work on tenders for clients, pricing and profit margins -Translate product information into Spanish for product labels and marketing materials and obtain translations from external agencies -Interpret conference calls with Spanish speaking potential clients

-Managed accounts in Africa, Middle East and South West Europe -Sending samples, product information, Safety Data Sheets and brochures to customers-Act as the main contact for the subsidiary company in France and provided administrative support to the team-Involved in providing quotes for tenders and calculating pricing and profit margins -Sending weekly marketing bulletins and monthly promotions and keeping track of prospective clients by following up leads-Launching products for the French market and oversee project from start to finish-Assist with translation of marketing materials into Spanish, translations for Spanish product labels and act as interpreter in conference calls with prospective Spanish clients

-First point of contact for all enquiries-Type dictation to create legal correspondence-Accessing information for legal officers to meet deadlines-Deal with external correspondence such as emails and letters which included confidential material and important legal documents

-Send letters to account holders-General administrative duties-Answer enquiries via telephone-Work to daily targets

-Significant contribution to launch of new website using Wordpress: Creative copywriting, mapping old content across to new site, editing, proofreading, adding photos/videos, writing SEO copy, creating price CSV files and ongoing editing/adding content-Writing newsletters, product listings, press releases, blurbs and blogs on a regular basis-Attending careers fairs: representing the organisation and chatting to potential customers-Writing Standard Operating Procedures for new website processes-Producing copy and finding images for paid campaigns and university listing sites-Conducted market research survey through Surveymonkey-Finding content to post on social media to gain international coverage and updating the organisation's Instagram account-Using Analytics to measure success of paid campaigns

-To attend lectures, tutorials and other classes and take notes as requested. To provide an accurate, typed copy of the notes to students within an agreed time limit and to complete and return all relevant paperwork for each support session in a timely and accurate manner.-Guide and note taker for visually impaired student during induction.-Taking notes for visually impaired student studying Spanish.-Ability to be flexible due to nature of the work circumstances and needs of the students can change from week to week depending on various factors such as format of the lectures, assessments and timetable or room alterations.-Build rapport quickly with students and maintain confidentiality, behave in a professional working relationship with students allocated and maintain a patient and understanding attitude.

-Registration of prospective students and guests for the MMU Open Days.-Running an information stand for languages where I offered advice about the courses available and answered any queries.-Assisted with guiding guests to the languages centre where I discussed my experience of studying a language and answered any questions the visitors had regarding the course or university experience. -Conducting campus and accommodation tours for prospective students and families.