Annie Perry Email & Phone Number

Greater Minneapolis-St. Paul Area

Director of Operations leading and managing day-to-day operational activities and strategies for client success. Provide strategic advice and recommendations to the leadership team in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures. Operate in a highly collaborative role with the executive management team. Effectively support business needs of a growth-oriented company.Nokomis provides post-adjudication, prepayment claims… Show more Director of Operations leading and managing day-to-day operational activities and strategies for client success. Provide strategic advice and recommendations to the leadership team in the development, implementation, and evaluation of new or modified operating policies, practices, and procedures. Operate in a highly collaborative role with the executive management team. Effectively support business needs of a growth-oriented company.Nokomis provides post-adjudication, prepayment claims accuracy and review services to health plans and Self-funded employers. Its three-step process – proprietary automated review, experienced coder analysis, and records review – allows Nokomis to find coding errors and unsupported claims other companies miss, often amounting to 10% or more of the medical spend. Show less

Greater Minneapolis-St. Paul Area

Responsible for managing all implementation and training documentation. Guided new customers through the organizational and workflow aspects of on-boarding. Identified the unmet needs of the customer to drive new opportunities for medical claims savings. Understood client background and managed effective projects that accomplish the objectives of both the client and the company. Partnered with the Account Management team to ensure customer feedback is captured and routed properly. Worked with a… Show more Responsible for managing all implementation and training documentation. Guided new customers through the organizational and workflow aspects of on-boarding. Identified the unmet needs of the customer to drive new opportunities for medical claims savings. Understood client background and managed effective projects that accomplish the objectives of both the client and the company. Partnered with the Account Management team to ensure customer feedback is captured and routed properly. Worked with a cross-functional team to ensure post launch success. Show less

Greater Minneapolis-St. Paul Area

Oversaw, planned and directed all HR initiatives and programs including: talent acquisition, training and development, performance management, compensation and benefits, and employee relations. Developed various HR policies, managerial guidelines, and deliver training sessions for policy awareness and compliance. Maintained roles and responsibilities by updating job requirements and job descriptions for all positions. Launched a recruiting and interviewing program, analyzing exit interviews and… Show more Oversaw, planned and directed all HR initiatives and programs including: talent acquisition, training and development, performance management, compensation and benefits, and employee relations. Developed various HR policies, managerial guidelines, and deliver training sessions for policy awareness and compliance. Maintained roles and responsibilities by updating job requirements and job descriptions for all positions. Launched a recruiting and interviewing program, analyzing exit interviews and recommending changes.Established and conducted an orientation program for new employees. Designed historical human resource records by using a filing and retrieval system; keeping past and current records. Show less

• Build and maintain relationships with franchise owners of key accounts.• Identify opportunities to enhance client relationships and promote new products. • Increase customer loyalty through ongoing service and support. • Drive customer preference for company products also sold by competitive suppliers.• Monitor incoming franchise orders using the company’s database.• Assist franchise owners and provide information to franchise prospects.• Frequently contact franchisees… Show more • Build and maintain relationships with franchise owners of key accounts.• Identify opportunities to enhance client relationships and promote new products. • Increase customer loyalty through ongoing service and support. • Drive customer preference for company products also sold by competitive suppliers.• Monitor incoming franchise orders using the company’s database.• Assist franchise owners and provide information to franchise prospects.• Frequently contact franchisees to update accounts and orders.• Responsible for prioritizing daily efforts, initiated by phone, fax and email. Process incoming mail and faxes for department. Show less

• Display quick decision-making capabilities to best meet the company and customer needs.• Responsible for training new employees and assisting throughout the development process.• Apply problem solving skills to achieve conflict resolution on a daily basis.• Administer professional communication, both written and oral, with co-workers and customers.• Proven multi-tasking and prioritization abilities.• Employ computer and organizational skills to maintain efficiency.