Fixed Term Contract

Woolworths Account- Commercial P&L ownership of a portfolio of grocery categories in Woolworths with key metrics of net sales, profitability, forecast accuracy, market share and customer engagement- Built strong customer relationships with Australia’s largest supermarket retailer, Woolworths, to drive mutually beneficial category growth and conduct strategic alignment sessions- Owner for category range reviews to optimise range, sell in new products and create bespoke launch plans - Successfully launched 20+ new products in Woolworths stores nationally- Successfully negotiated a cost price increase- Analysed customer analytics and consumer insights using IRI category data

Woolworths Account- Ownership of Woolworths’ account trade spend process including claims management- Development of bespoke customer promotional and activation plans- Built internal reports for team and wider business to aid in better decision-making- Support Account Managers on commercial P&L management

- Rotation 1: Customer Supply Chain - Project to increase warehouse and transport efficiencies across AU and NZ by optimising customer order habits- Rotation 2: Sales (Coles Account)- Project to analyse activation spend and ROI

- Promotion for clients including Bank of Melbourne, Swisse, Woolworths, iiNet, Crownbet- Hosting for high-end clients’ events including Crown Resorts, Melbourne City FC, Western Bulldogs AFL Team, Ferrari Key events hosted:- Australia’s Logie Awards 2015, 2016 and 2017 - Emirates Marquee for Melbourne Cup Week 2015

- Personalised customer service- Visual Merchandising- Training of new staff- Specialist swimwear fitting- Operate EFTPOS terminal including refunds and faulty items

- Assist bankers with customer related tasks, particularly in reference to end of financial year enquiries - Respond to customer requests including bank statements, travel notices, replacement cards- Used Microsoft Excel to assist data analysts with data preparation- Prepare proposals for communications team

- Worked in a high-pressure environment at the Headquarters of an International Multi Award- Winning Events Management Company- Assisted Event Managers in the planning and preparation of bespoke and immaculately executed events for high-end clients including Facebook, Instagram and Elle Magazine- Created presentations for clients including venue search, design ideas, activities and entertainment- Sourced and liaised with suppliers, venues, caterers and entertainment for both corporate and private events- Hosted corporate and private events including liaising between the client and Event Manager