Annie Valle

Annie Valle Email and Phone Number

Hospitality Management & Guest Services @ Walt Disney World
lake buena vista, florida, united states
Annie Valle's Location
Kissimmee, Florida, United States, United States
Annie Valle's Contact Details
About Annie Valle

Hospitality professional with almost a decade of experience in quality service. Well versed in the nuances of travel and vacation booking in today's market. Looking to offer my experience and grow with an innovative team to make people's vision a reality.

Annie Valle's Current Company Details
Walt Disney World

Walt Disney World

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Hospitality Management & Guest Services
lake buena vista, florida, united states
Employees:
23063
Annie Valle Work Experience Details
  • Walt Disney World
    Guest Relations Hostess
    Walt Disney World Apr 2022 - Present
    Orlando, Florida, United States
    Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.Maintained guest satisfaction with forward-thinking strategies focused on addressing guest needs and resolving concerns.Deescalated conflicts while upholding company standards and resolving guests concerns.Answered constant flow of guest questions/ concerns with minimal wait times.Sold tickets and ticket upgrades to guests while helping them plan their vacation.Assisted guests in booking reservations for their daily plans throughout property.Offered advice and assistance to customers, paying attention to special needs or wants.
  • Walt Disney World
    Attractions Operations
    Walt Disney World Jan 2020 - Apr 2022
    Orlando, Florida, United States
    Operated multiple different attractions across different theme parks:- Animal Kingdom: Festival of the Lion King, Flight of Passage, and The Wildlife Express- Hollywood Studios: Smugglers Run and Star Wars Rise of the ResistanceMaintained safety standards and expectations while efficiently loading guests into ride vehicles.Upheld company standards with storytelling and character integrity.Helped children and families find favorite attractions and characters to optimize guest experience.
  • San Diego Zoo Global
    Program Aide
    San Diego Zoo Global Dec 2018 - Dec 2019
    Escondido, Ca
    Personalized tours to cater to guests' needs for their day based on the individuals in their partyKept up communication lines between other departments within the parks to ensure a smooth and ontime enjoyable experience for guestsBuilt personal relationships with guests to promote positive experiencesAnswered questions and offered further details about special exhibits to educate visitorsOperated company vehiclesTransported guests to ensure an adherence to the itinerary
  • Love Of The Magic Vacations
    Independent Travel Agent
    Love Of The Magic Vacations Jul 2018 - Dec 2018
    Winter Gargen, Fl
    Respond to clients' questions, issues, and complaints in a timely manner and found appropriate solutionswhen needed.Research to find the best unique travel portfolios for each customerWork within a constant shifting array of budgets and locations to ensure each trip is most impactfulMarket myself on social media platforms in order to bring in new customers
  • Walt Disney World
    Attractions Trainer
    Walt Disney World Jul 2016 - Apr 2018
    Orlando, Florida Area
    Instructed new employees how to operate the two rides safelyProvided on the job constructive feedback to trainees regarding specific actions, procedures, and guestrelationsInteracted with guests and answered questions regarding lodging, dining, and other events going on inthe resortImplemented a change to the operating manual that enhanced efficiency of the ride
  • Walt Disney World
    Attractions Hostess
    Walt Disney World Nov 2015 - Apr 2018
    Orlando, Florida Area
    Operated Winnie the Pooh and The Mad Tea PartyProvided sincere professional guest service to each individual guestUsed tact to diffuse situations regarding upset guestsMaintained enthusiasm and excitement among guests in line whenever maintenance issues arose

Annie Valle Skills

Communication Guest Service Event Planning Workplace Safety Weddings Event Management Hospitality Hospitality Management Social Media Microsoft Powerpoint Microsoft Office Microsoft Excel Facebook Employee Training Training Management Time Management Customer Service Public Speaking Guest Recovery Teamwork Leadership Tourism Organization Skills Customer Satisfaction Front Office

Annie Valle Education Details

Frequently Asked Questions about Annie Valle

What company does Annie Valle work for?

Annie Valle works for Walt Disney World

What is Annie Valle's role at the current company?

Annie Valle's current role is Hospitality Management & Guest Services.

What is Annie Valle's email address?

Annie Valle's email address is av****@****zoo.org

What schools did Annie Valle attend?

Annie Valle attended Florida International University, Valencia College.

What skills is Annie Valle known for?

Annie Valle has skills like Communication, Guest Service, Event Planning, Workplace Safety, Weddings, Event Management, Hospitality, Hospitality Management, Social Media, Microsoft Powerpoint, Microsoft Office, Microsoft Excel.

Who are Annie Valle's colleagues?

Annie Valle's colleagues are Angel Rodriguez, Zach Walsh, Rodrick Blackman, Steve Tucker, Monica Pascual, Celeste Roe, Ruth Han.

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