Annie Willett-Thomas

Annie Willett-Thomas Email and Phone Number

VP Operations Management | Operational Excellence | Data Analysis | KPI's | Continuous Improvement | Process Optimization @ SPRCHRGR
Annie Willett-Thomas's Location
Carlsbad, California, United States, United States
About Annie Willett-Thomas

Highly skilled and analytical Vice President of Operations and Chief of Staff with 15+ years of experience in operational excellence, innovative process improvement, forecasting, budgets, financial analysis, and strategic planning. Successful in addressing complex business challenges and achieving best outcomes through effective collaboration with cross‐functional senior leadership. A track record of achieving financial targets across multiple business units and industries.Operational Excellence | Business Strategy Email: anniewillettthomas@gmail.comDemonstrated expertise in financial operations has provided a distinctive advantage in business operations, facilitating collaboration with C-suite executives across various industries as a strategic partner. Contributions encompass data-driven decision-making, accurate forecasts, and budgetary insights, fostering prioritization, effective problem-solving, and the realization of positive ROIs.Expert in delivering reliable data and reporting through process improvement and automation driving growth and profitability and aiding in informed decision-making. Proven leader optimizing operations, driving strategic initiatives, leveraging financial acumen, and implementing innovative solutions to achieve business objectives.CORE COMPETENCIES: • Operations Management • KPI, Metrics Driven, & Data Analysis• Innovative Process Improvement• P&L Management, Budgeting, & Auditing• Complex & Creative Problem Solving• Business Development• Strategic Planning & Project Management• Financial Analysis & Forecasting• Organizational Leadership• Communication & Cross-functional Collaboration ACCOMPLISHMENTS:• Created a culture of continuous improvement by including all cross-functional stakeholders in the automation of daily workflows for administrative and clinical verticals, absorbing a 20% increase in patient encounters without needing to hire, or compromising critical time to care.• Led clinical care and administrative teams through a 40% YoY increase in patient census, utilizing data to create a hiring algorithm, and measuring additional staffing needs to manage employee growth from 50 to 125 onshore and offshore individuals.• Worked with cross-functional stakeholders to collaborate in end-to-end operational excellence with revenue growth of 50%, first heading the finance team and then heading operations for the entire medical group.Contact me at anniewillettthomas@gmail.com with any Senior Operations Leadership opportunities.

Annie Willett-Thomas's Current Company Details
SPRCHRGR

Sprchrgr

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VP Operations Management | Operational Excellence | Data Analysis | KPI's | Continuous Improvement | Process Optimization
Annie Willett-Thomas Work Experience Details
  • Sprchrgr
    Senior Controller
    Sprchrgr Jun 2024 - Present
    Los Angeles County, California, United States
    SPRCHRGR (pronounced "supercharger") is a business consultancy firm providing accounting and financial services, data and business analysis, process streamlining and customized technology solutions for a wide range of industries and business models. Providing contract technical accounting services and strategic business solutions to assist clients in evaluating current business models and future planning.Key Highlights:• Implementing forensic accounting skills and financial analysis to uncover workflow issues and resolve reconciliation discrepancies that delay financial delivery for clients in various industries, delivering reconciled, up to date, audit ready financials and documented processes for streamlined execution moving forward.• Providing ongoing financial analysis to a range of company leaders in support of key business decisions, to drive the successful growth of each client.• Overseeing performance of the month-end close/consolidated financials and reporting processes, ensuring clear delivery of business results and trends to support decision making.
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  • Urgentpoint
    Vice President, Operations & Healthcare Strategy
    Urgentpoint Jun 2021 - Dec 2023
    UP Medical is a multi-specialty medical group in 9 Southern California clinics and out-patient surgery centers for Vascular, Foot & Ankle and Behavioral Health, also offering extensive tele-health services. Promoted from Chief of Staff, reported to the CEO, and manage 7 direct reports with a total team size of 125.Key Highlights:• Led clinical and administrative teams through a 40% YoY increase in patient census, utilizing data to create a hiring algorithm, measuring additional staffing needs to manage employee growth from 50 to 125 onshore and offshore individuals.• Accelerated delivery of reliable data, reporting and robust automation by implementing extensive process improvements, aiding in the Electronic Health Record re-configuration, resulting in 20% headcount efficiency as well as incorporate 3k+ patients being tracked daily on an outside shadow system, to mitigate large patient leakage issue.• Delivered on improvements for patient no-shows and late cancellations that included leading the integration of Memora Health AI SMS texting, to improve patient retention and customer service, successfully reducing both percentages by more than 3% in less than one year, the equivalent of 3k patients a year.• Design and direct key organizational components of single-threaded leadership for Patient Experience teams offshore and on for intake, eligibility, authorizations and scheduling, resulting in greater visibility to root causes of errors, issues and patient leakage.
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  • Supporting Strategies
    Financial Operations Manager
    Supporting Strategies Oct 2016 - Jun 2021
    Key Highlights:• Integral contributor within the management team for the greater Los Angeles firm that successfully led in 40%+ gross margin ahead of all of the other firms nationwide, 4 years in a row• Responsible for financial operations for companies ranging between $1M to $100M in revenue as Controller level accountant, including UP Medical (above) since 2017.• Collaborate as a thought partner with company leaders in delivering the board financials to help create their story for growth, projections and deliver exceptional financial performance.• Led a team of 6 Financial Operations Associates and 42 clients, delivering audit ready financials, budgets, forecasts and financial analysis to support successful growth of each client.
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  • Ebet, Inc.
    Accounting Manager
    Ebet, Inc. Oct 2008 - Oct 2016
    Vista, California, United States
    Key Highlights:• Successfully managed all financial operations and transactions leading up to, and during, the successful acquisition of eBet Technologies, Inc. by Sportech, an Advanced Deposit Wagering Company and technical provider for 25 online horseracing channels.• Brought together multiple channels of financial data into one cohesive and accurate set of new financials for Sportech.• Contracted for Sportech as part of the operations team to reconcile customer account issues and discrepancies created as a result of technical problems, improving customer satisfaction by 25%.• Began with eBet Technologies in financial operations, promoted through company growth to lead accounting team and assist operations team as the company grew from $5M to $78M once merger with Sportech was complete.
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  • Various Companies
    Financial Operations | Management Consulting | Accounting Manager
    Various Companies Oct 2005 - Oct 2016
    Ran successful sole proprietorship over many years, for multiple clients and projects. Created detailed business plans, projections, corporate strategies and financial operations for multiple businesses, including medical supply distribution, DME, service industries, manufacturing, and retail.• Managed all business and financial operations at ShopMed for online medical supply and DME sales through the successful, profitable sale of the company.• Managed all financial operations for Inspired Images Studio as they grew from one studio to two, seeing 3x the revenue. Implemented a job costing system to successfully track expenses and net revenue by individual production, leading the initiative for pricing reanalysis.• Managed all accounting for audit-ready books for a start-up biotech company, Assure Controls. Led projects from conception to completion, budgets, production, and talent staffing.

Annie Willett-Thomas Education Details

Frequently Asked Questions about Annie Willett-Thomas

What company does Annie Willett-Thomas work for?

Annie Willett-Thomas works for Sprchrgr

What is Annie Willett-Thomas's role at the current company?

Annie Willett-Thomas's current role is VP Operations Management | Operational Excellence | Data Analysis | KPI's | Continuous Improvement | Process Optimization.

What schools did Annie Willett-Thomas attend?

Annie Willett-Thomas attended California State University, Northridge.

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