Highly skilled and analytical Vice President of Operations and Chief of Staff with 15+ years of experience in operational excellence, innovative process improvement, forecasting, budgets, financial analysis, and strategic planning. Successful in addressing complex business challenges and achieving best outcomes through effective collaboration with cross‐functional senior leadership. A track record of achieving financial targets across multiple business units and industries.Operational Excellence | Business Strategy Email: anniewillettthomas@gmail.comDemonstrated expertise in financial operations has provided a distinctive advantage in business operations, facilitating collaboration with C-suite executives across various industries as a strategic partner. Contributions encompass data-driven decision-making, accurate forecasts, and budgetary insights, fostering prioritization, effective problem-solving, and the realization of positive ROIs.Expert in delivering reliable data and reporting through process improvement and automation driving growth and profitability and aiding in informed decision-making. Proven leader optimizing operations, driving strategic initiatives, leveraging financial acumen, and implementing innovative solutions to achieve business objectives.CORE COMPETENCIES: • Operations Management • KPI, Metrics Driven, & Data Analysis• Innovative Process Improvement• P&L Management, Budgeting, & Auditing• Complex & Creative Problem Solving• Business Development• Strategic Planning & Project Management• Financial Analysis & Forecasting• Organizational Leadership• Communication & Cross-functional Collaboration ACCOMPLISHMENTS:• Created a culture of continuous improvement by including all cross-functional stakeholders in the automation of daily workflows for administrative and clinical verticals, absorbing a 20% increase in patient encounters without needing to hire, or compromising critical time to care.• Led clinical care and administrative teams through a 40% YoY increase in patient census, utilizing data to create a hiring algorithm, and measuring additional staffing needs to manage employee growth from 50 to 125 onshore and offshore individuals.• Worked with cross-functional stakeholders to collaborate in end-to-end operational excellence with revenue growth of 50%, first heading the finance team and then heading operations for the entire medical group.Contact me at anniewillettthomas@gmail.com with any Senior Operations Leadership opportunities.