• Responsible for delivering all-new Cat B co-working and managed office spaces for Work.Life. Stand-alone accountability for implementing the fit-out and delivery process within the business for both co-working and managed serviced office spaces.• Accountable to lead and deliver multiple co-working spaces and managed serviced offices with a circa value of £10m. Office sizes range from 9,000sqft – 30,000 sqft. Managing up to 4 projects at once• Oversee all phases of project delivery from HOT’s to practical completion and space opening, engaging in legal processes and working with lawyers, contractors & Landlords.• Deliver all new spaces from practical completion to opening, overseeing, and implementing all operational aspects (IT & AV, security, general operations)• Full accountability for each project's budget• Responsible for procurement of IT, AV, Security & Signage and Soft Furnishings and the selection of suppliers

- Responsible for the end-to-end delivery of all our new spaces from getting the property onto the market, to setting up and fitting out the space to become operational. Managing multiple workstreams and projects. - In-charge of defining and documenting standard operating processes for the product and getting buy-in from key stakeholders- Lead on setting up new systems for the business including migration of CRM from Hubspot to Microsoft Dynamics

- Defined the service level and customer experience of our customers and getting buy-in from key stakeholders (internally and externally)- Responsible for the P&Ls of all our operated offices- Solely responsible for managing all our enterprise client offices- Setting up of the NPS strategy- Manage our supply chain to ensure a smooth ongoing daily operation

- Managing a team of 100+ assistants & team leaders- Conducting daily briefs & debriefs- Staff assessment

Cruxy & Company is a provocative strategy consultancy - we challenge and interrogate to get to the CRUX of a business challenge. Working in disruptive Tech industries laced with complexity such as FinTech, Cyber Security, InsurTech where they are facing a wave of change.Specialist areas;- Pricing strategy- Sales Transformation (from diagnostic to restructure)- Problem child diagnostics- Commercial Repositioning- Commercial Due Diligence - Product market fit- Internationalisation & new market entry strategy- Investor readiness

• Primary Cash Controller of one the major outlets during The Wimbledon Championships• Dealing with daily cash-flows and accounts• Dealing with customer service enquiries in-store and via email, phone and telephone in a fast-paced environment• Assisting with the daily operations of the outlets shop floor

Working in the occupational disease department, assisting with information and data collection for individuals insurance claims.

• Varied roles including reception work, meeting and greeting clients and operating the switch board.• Arranging internal and external room and venue bookings.• Other general secretarial and operational duties including filing, photocopying, administration, database maintenance and PC support.

- Assisting on corporate hospitality events ranging from small conferences of 3+ to corporate events of 250+- Ordering equipment and quantity checking.- Helping to set up and prepare the venue.- Monitoring hospitality staff during the event.- Working with the client to ensure smooth running of all timings and on-goings during the event.- Time management when working on multiple events.

- Assisting on client events, such as international premieres- Helping prepare publicity campaigns for clients across Film, TV and Theatre- Monitoring coverage, check trades online and circulating coverage - Assisting with client materials request

I was part of The Wimbledon Shop Management Team for an eight week period. The job involved the setting up of the various shops on-site and training retail assistants and team leaders. During the two-week championships, I was managing a team of over 30 workers. The role also required significant amounts of administration, including dealing with daily cash flows, reports and stock levels. Representing major brands including Ralph Lauren and Babolat.

- Solely managing the customer service department- Accepting refunds and organising new products to be sent out - Dealing with customer complaints via telephone, post and email

- In-charge of a team of 8 Ralph Lauren Sales Assistants- Brand representation- I was presented with an award for leadership during The Wimbledon Championships.

- Shadowing the Editor of the Arts and Books section of the newspaper.- The experience allowed me to see the entire process of the newspaper coming together from the ideas at the start to the finished product- Created captions for various photographs throughout the newspaper

Working as a Ralph Lauren Sales Assistant at The Wimbledon Shop over the 2 week championships.

- Working part time (3/4 days per week)Responsibilities included;- Reception Work- Data inputting - Compiling law case documents

Responsibilities included;- Opening and closing the shop- Freshly baking and decorating the cakes- Ensuring daily smooth runnings of the tearoom- Organising gift displays

• Shadowing the Head of Research Outsourcing and Monetisation

Shadowing the Head Producer. During the experience I sat in meetings, read new potential project scripts and sat in visual discussions for characters and scenes for current projects.