Annie Dang Email & Phone Number

Sugar Land, Texas, United States

Achieved a 30% improvement in product quality through rigorous testing and quality control procedures, resulting in fewer customer returns and increased satisfaction.Demonstrate technical proficiency in Sage Intacct by efficiently navigating and utilizing the software to process accounting-related tasks, contributing to accurate financial recordkeeping.Maintain a 98% error-free documentation rate in Salesforce CRM, ensuring precise records of each case, and minimizing data discrepancies.

Houston, Texas, United States

• Utilized QuickBooks to manage financial transactions, including processing payments, generating invoices, and maintaining accurate records for sales, repairs, and custom orders. • Addressed customer concerns with professionalism, fostering loyalty and trust in the business. • Supported payroll processing by preparing timecards and ensuring accurate employee payment records. • Managed scheduling for jewelry consultations and repair services, maintaining accuracy and timeliness.

Houston, Texas, United States

Richmond, Texas, United States

• Delivered exceptional customer service by welcoming members and guests, addressing inquiries, and ensuring a positive experience in both the retail and fitness areas. • Assisted with merchandise sales, inventory management, and maintaining the visual appeal of the retail space. • Ensured cleanliness and organization of the fitness center, adhering to high standards of hygiene and safety. • Supported fitness operations by managing equipment upkeep, monitoring facility usage, and coordinating schedules. • Collaborated with team members to provide seamless service during peak hours and special events.