Annie Edmonds (Duggan)

Annie Edmonds (Duggan) Email and Phone Number

Senior Manager, Trust & Safety Operations at Meta @ Meta
aberdeen, aberdeenshire, united kingdom
Annie Edmonds (Duggan)'s Location
Austin, Texas, United States, United States
Annie Edmonds (Duggan)'s Contact Details

Annie Edmonds (Duggan) personal email

n/a
About Annie Edmonds (Duggan)

Lead a global process team within Trust and Safety Operations located across multiple offices and countries. Focused on developing end-to-end strategies to reduce the prevalence of bad behavior that impacts our community of 2B+ platform users. Experience building high-performing teams and aligning cross functional stakeholders around innovative, mission-critical business products in high pressure environments. Critical thinker with extensive experience in leading global teams and building operations at scale focused on safety, efficiency and risk. EXPERTISE: Trust and Safety | Global Leadership & Team Management │ Operations & Process Improvements │ Strategic & Organizational Planning │ Project and Program Management

Annie Edmonds (Duggan)'s Current Company Details
Meta

Meta

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Senior Manager, Trust & Safety Operations at Meta
aberdeen, aberdeenshire, united kingdom
Website:
metadownhole.com
Employees:
5
Annie Edmonds (Duggan) Work Experience Details
  • Meta
    Global Head, Abusive Account Operations
    Meta Apr 2021 - Present
    Austin, Texas, United States
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  • Facebook
    Global Process Manager Within Trust And Safety Operations
    Facebook Mar 2019 - Apr 2021
    Austin, Texas Area
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  • Facebook
    Community Operations Project Manager
    Facebook May 2016 - Mar 2019
    Austin, Texas Area
    Project Manager in Community Operations at Facebook. Responsibilities include:Program managing the end to end strategy for optimization, development, launch and outsourcing of our second largest abusive scaled support processes, supporting our global user base in over 60 languages. Investigating abusive actor behavior globally in order to develop and execute on innovative support strategies that balance scale and safety. Influencing product roadmaps and goal setting for work globally, Coaching cross functional partners through navigating online ops to strengthen collaboration, Mentoring junior project managers through career development, gaining functional expertise and giving feedback.
    View
  • Accenture
    Sap Technology Consultant
    Accenture Feb 2011 - May 2016
    Austin, Texas Area
    5.5 years focused on end to end project lifecycle consulting; specifically, large scale legacy system overhauls for a customized SAP solution. Lead project teams of up to 12 individuals responsible for the process design transformation for a national utility as well as a global oil and gas field services corporation.Responsibilities included: the System Implementation Delivery Lifecycle- Design, Build, Test and Deploy, Conducting functional design workshops for requirements gathering and analyzation of audiences 60+,Software fit/gap Analysis and process change impact assessments, delivering customized designs, project budget estimation, work planning, resource planning and staffing interviews, configuration and process documentation, delivering client training and monitoring system sustainment.
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Annie Edmonds (Duggan) Skills

Sap Implementation Sap Erp Microsoft Office Erp Abap Microsoft Excel Sap Pm Module Sap Moc Sap Mm Module Sap Functional Consultants Sap Fico Sap Fm Business Process Sap Customer Service Testing Marketing Consulting Project Management Sap Wcm Ux Designer Customer Relations Client Relations Client Presentation It Solutions Solution Development Project Delivery Service Delivery User Interface Design User Acceptance Testing User Experience Unit Testing Cross Functional Team Leadership Functional Design Functional Analysis Functional Requirements Functional Specifications Powerpoint

Annie Edmonds (Duggan) Education Details

Frequently Asked Questions about Annie Edmonds (Duggan)

What company does Annie Edmonds (Duggan) work for?

Annie Edmonds (Duggan) works for Meta

What is Annie Edmonds (Duggan)'s role at the current company?

Annie Edmonds (Duggan)'s current role is Senior Manager, Trust & Safety Operations at Meta.

What is Annie Edmonds (Duggan)'s email address?

Annie Edmonds (Duggan)'s email address is an****@****ook.com

What schools did Annie Edmonds (Duggan) attend?

Annie Edmonds (Duggan) attended Texas A&m University, Bellaire High School.

What skills is Annie Edmonds (Duggan) known for?

Annie Edmonds (Duggan) has skills like Sap Implementation, Sap Erp, Microsoft Office, Erp, Abap, Microsoft Excel, Sap Pm Module, Sap Moc, Sap Mm Module, Sap Functional Consultants, Sap Fico, Sap Fm.

Who are Annie Edmonds (Duggan)'s colleagues?

Annie Edmonds (Duggan)'s colleagues are Rosana Martinez, Kunal Kerketta, Yining Yang, Haley Madigan, Alex Lim, Yu Lu, Mehak Saad.

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